Senior DevOps Engineer, Little Rock, Arkansas
Euronet Worldwide, Inc., United States
Job Description
Since 1996, epay, a business segment of Euronet, has been at the center of connecting local and global brands to consumers. Our capabilities, platforms, products, and solutions cater to the changing consumer demand for content and payments in categories such as mobile, gaming, and entertainment. We are dedicated to developing new distribution capabilities that serve customers' changing needs through our retailer network, helping our brand partners meet consumers where they shop: in physical stores, online, via mobile devices or wallets and through ATMs.
We are hiring a Senior DevOps Engineer in our Little Rock, Arkansas blocation. The DevOps Team specializes in the reliability of Euronet systems and processes. You will use your background as an operations generalist to work closely with our development teams from the early stages of design all the way through identifying and resolving production issues. The ideal candidate will be passionate about an operations role that involves deep knowledge of both the application, the product and will also believe that automation is a key component to operating large-scale systems.
This position will be located at our office in Little Rock, AR.
- Help define the future of and contribute directly to Euronet’s infrastructure
- Ensure high uptime (99.98%) of our platform, performance, and scalability by leading the architecture, deployment, automation, maintenance, and management of mission-critical production systems.
- Work closely with our Software Development and Engineering teams to build platforms before they go live, building a reliable production-ready services and applications.
- Manage major incidents to mitigation/resolution, perform post-incident reviews of all major incidents and determine action items required to avoid similar issues/minimize downtime for future incidents.
- Work with Software Development and Engineering teams to ensure that assigned applications/platforms have appropriate monitoring and metrics in place to measure performance and stability, appropriately.
- Build tools and automation that eliminate work and reduce the time it takes to resolve an issue for public cloud and on-premises resources.
- Staying calm under pressure
- Coach team members, provide knowledge transfer to coworkers and encourage acquisition of new skills.
- Provide rotational on-call support where you’ll respond, detect, triage and resolve production incidents
- Meet all Euronet information security best practices to ensure all compliance requirements are met
Requirements
- 8 or more years experience software development and/or systems engineering
- Bachelor’s degree in related field or equivalent experience required
- Strong knowledge of Linux and Windows operating systems and environment
- Strong knowledge of Networking, Load balancers, DNS, NTP and TCP/IP
- Strong knowledge on AWS technologies: Global Accelerator, ALB, NLB, EKS, EC2, VPC, S3, RDS or equivalent experience on (Google Cloud / Microsoft Azure)
- Experience with one or more of the following F5 products: LTM, ASM, GTM, AFM, BIGIQ
- Experience with containers
- Knowledge with container orchestration - Kubernetes
- Experience with some Infrastructure Automation like Terraform, Ansible, Puppet/Foreman
- Experience with web servers Apache or NGINX.
- Proficiency in the design principles for monitoring and alerting systems.
- Experience with monitoring tools like Nagios, Icinga, SolarWinds, New Relic, Grafana
- Solid scripting skills; experience with Shell, Bash, Ansible, Python, Powershell, Ruby.
- Experience in setting up CI/CD pipelines (Github or AzureDevops)
- Excellent organizational, verbal, and written communication skills
- A willingness to learn on the job and take on tasks as needed
Benefits
- 401(k) Plan
- Health/Dental/Vision Insurance
- Employee Stock Purchase Plan
- Company-paid Life Insurance
- Company-paid disability insurance
- Tuition Reimbursement
- Paid Time Off
- Paid Volunteer Days
- Paid Holidays
- Casual Office Attire
- Plus many more employee perks amp; incentives!
We are an Equal Opportunity Employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, or national origin, age, disability status, genetic information, protected veteran status, or any other characteristic protected by law.