Office Administrator
TEAM Risk Management Strategies, United States

Job type: Full-time.

Locations: In-office. Mission Valley, San Diego.

Role Summary:

TEAM Risk Management Strategies (www.teamemployer.com) is looking for an Office Administrator to join and support our rapidly growing company. This role is responsible for providing excellent customer service and support to all TEAM employees, clients, and internal departments while contributing to TEAM’s vision for unparalleled client experience. The ideal candidate is detail-oriented with strong communication skills. This is an individual contributor role reporting directly to the Senior People Operations Manager.

Responsibilities you will own:

• Answer phones and assist caller or transfer as appropriate
• Receive visitors amp; vendors
• Prepare and send outgoing mail
• Collect and distribute incoming mail
• Assist Office Manager as needed to maintain a welcoming and well run office environment
• Support other departments as needed

Requirements

• Minimum of one (1) year of experience in general office or fast-paced, customer service-related position preferred. High school diploma or equivalent.
• Demonstrates a positive, upbeat, and welcoming disposition with internal and external clients and approaches all interactions in a client-friendly and solutions-focused manner.
• Ability to work independently in a fast-paced environment, prioritizing multiple tasks with competing priorities.
• Excellent verbal and written communication skills.
• Demonstrates strong attention to detail and produces high-quality work.
• Demonstrates good teamwork and interpersonal skills.
• Flexible and adaptable, able to take instruction from multiple avenues.
• Proficient in Microsoft Word, Excel, and Outlook and able to learn and navigate other internal software systems quickly and efficiently.
• Strong professional presence, including all written / oral communications.
• Proficiency in Spanish is preferred.

Benefits

Company-sponsored medical, dental, and vision plan for employees and their dependents, 401(k) participation and match after 3 months of continuous service, wellness program, learning development program, life insurance, long-term disability coverage, charitable contribution matching, volunteer time off, and employee assistance program. In addition to accrued vacation time and sick time, TEAM recognizes 12 paid federal holidays. For team members based in the San Diego office, we provide daily catered meals, weekly massages, an onsite fitness center, a fully stocked pantry, happy hours, free parking, and much more.

Company Description:

TEAM Risk Management Strategies (www.teamemployer.com) is the national leader in the outsourced household employment market. Founded in 2003, we provide payroll, outsourced human resources, and risk management solutions, enabling individuals to choose and effectively manage their own in-home service providers. Beyond payroll and risk management, we specialize in fanatical customer service and partner with many of the nation’s largest blue-chip banks and financial institutions.

We are a high-performing team pursuing aggressive growth targets. We’re proud of our 93% client NPS, 15% organic revenue CAGR, and 99% revenue retention. We like to win, but we also have fun doing it: we have a close-knit family culture and keep things light with our regular team celebrations, pranks, and costume contests.

Our Mission:

To provide expert employment solutions, compassionate service, and creative partnership to the people we serve.

Our Vision:

The people we serve and those who support them have peace of mind knowing they can choose their own service providers without the burden or risk of being an employer.

Our Values:

• Teamwork: We work together to overcome even the toughest challenges.
• Compassion: We care deeply for those we serve and each other.
• Service: We take pride in going above and beyond to make life easier for the people we serve.
• Resolve: We persevere with courage in the face of adversity.
• Inclusion: We welcome all people and ideas with warmth and an open mind.
• Fun: We take our work very seriously, but not ourselves.

This role is based in California. The California pay range for this position is $18.00-$22.00 per hour. Compensation is based on several factors including but not limited to the applicant’s skills, work experience, knowledge, abilities, education, etc. Note that this range may not apply to employees based outside of California.

Note:

TEAM Risk Management Strategies, LLC is an equal opportunity employer to all, regardless of age, an

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