Area Manager
Xpress Wellness Urgent Care, United States
Job Description
Xpress Wellness Urgent Care is seeking an experienced and motivated individual to join our team as an Area Manager for our Junction City and Manhattan clinic. As an Area Manager, you will be responsible for managing all aspects of clinical operations for a designated area within the region.
Xpress Wellness offers a great working environment with state-of-the art urgent care facilities, attractive work schedules, competitive wages and incentives, comprehensive insurance benefits including medical, dental, life, vision and disability. Xpress Wellness offers a 401k retirement plan with generous company match. Helping people get better is our business so taking care of our people is critical to our success.
Key Tasks and Responsibilities:
- Manage overall clinic operations to achieve quality metrics, control operational costs, and meet budgeted EBITDA targets
- Ensure clinics are adequately staffed during regular hours and special events
- Maintain operational readiness of facility equipment, ensuring it is safe, operational, and clean
- Oversee front office activities, including reception area, mail distribution, and inventory control
- Resolve billing holds, approve financial refunds, and correct accounting errors originating from multiple sites
- Monitor and manage supply inventories to ensure each clinic has adequate supplies
- Coordinate facility maintenance, equipment repairs, and other vendor services for assigned locations
- Develop monthly staff schedules, review timecards, and provide input for payroll calculations
- Perform front-end registration and clinical tasks as needed in case of employee absence or high patient volume
- Select, train, supervise, and develop employees, ensuring they are equipped to perform their jobs
- Enforce clinic policies and procedures through performance management and ensure staff licenses are current
- Travel to other locations as assigned
- Perform any other duties as assigned
Skills and Attributes:
- Strong planning and organizational skills
- Excellent interpersonal and communication skills
- Previous training in HIPAA, bloodborne pathogens, COR, and emergency procedures
- Proficiency in common computer programs such as Microsoft Office, Internet, and Email
- Superior customer service skills to handle escalated issues
- Ability to lift approximately 15-20 lbs
- Valid driver's license
Education/Experience:
- Bachelor's degree or equivalent experience
- At least 1 year of previous experience in a supervisory or management position
Requirements
Skills and Attributes:
- Good planning and organizational skills.
- Well-developed interpersonal and communication skills.
- Previous training in HIPAA, bloodborne pathogens, COR and emergency procedures.
- Proficient and able to train others in common computer programs, such as Microsoft Office, Internet and Email.
- Superior customer service skills to handle escalated issues.
- Ability to lift approximately 15-20 lbs.
- Must have a valid drivers license.
Education/Experience:
- Bachelor's degree or equivalent experience.
- At least 1 year of previous experience in a supervisory or management position.
Benefits
Xpress Wellness offers a great working environment in state-of-the art urgent care facilities with the following perks:
- Work-life balance with a flexible schedule.
- Competitive pay.
- Bonus Potential
- Generous PTO.
- Health.
- Dental.
- Vision.
- Retirement package with employer match.
- Short-term disability + long-term disability options.
- Life insurance.