Fire Life Safety Director / Front Desk Concierge
Happier People Management, United States

A Fire Life Safety Director (FLSD) is a critical position responsible for ensuring the safety and security of occupants within a building, particularly in the event of fire or other emergencies.

· Performs reception and welcoming duties for building guests and tenants

· Is knowledgeable of all services and facilities provided

· Ensure the security, safety and well-being of all personnel, visitors and the premises

· Provide excellent customer service

· Tracks and responds to guest requests using our cloud-based internal system

· Perform a variety of fire and life-safety-related functions as it pertains to New York state law

· Conduct fire drills, evacuations, and related activities such as organizing, training, and supervising a fire brigade

· Implement the building's Fire Safety Plan in the event of an emergency

· Acting as a liaison between building personnel and the NYPD in the event of an emergency

· Directing the evacuation of occupants as provided for in the fire safety EAP plan

· Assisting all emergency service personnel entering the building on official business and reporting details to the Property Manager, Site Supervisor, and all relevant personnel in the chain of command

· Supervising FS/EAP Wardens, Deputy FS/EAP Warden, and building evacuation supervisors

· Maintaining records and logs as required by the New York City Fire Code

· Conducting, supervising, and evaluating fire and emergency drills

· Demonstrate the ability to make clear and audible public address announcements

Requirements

· FDNY F-89 or F85 or Z89 (Required)

· A valid NYS Security License (desirable by not essential)

· Experience in front desk position or comparable customer service role preferred

· Must be willing to take on-site exam for FLSD certification and train others on safety procedures

· Must speak and write fluently in English

· Clear communication skills

· Must have a friendly, upbeat and positive demeanor

· Must enjoy working with the public

· Experience in Fire Drills and Security Patrols

· Excellent written and verbal communication skills

· Capable of giving and following complex instructions

· Strong interpersonal skills

· Knowledge of security operations and procedures

· High School diploma/GED recommended

· Able to work a flexible schedule, including nights, weekends and holidays

· Comfortable learning and working with cloud-based tenant management software

Benefits

· Health insurance

· Paid Vacation time

Job Rewards and Benefits