Workplace and Community Engagement Manager - Lexington (part-time, fixed-term)
Love to Ride, United States

We are recruiting a Workplace and Community Engagement Manager to join our team and support outreach, engagement and delivery of our cycling encouragement project in Lexington, KY.

We are looking for a confident and outgoing individual who is comfortable engaging with a range of people and organisations, with a primary focus on workplaces, residents and community groups and organizations. While most outreach will be done remotely, you'll to be located in or near Lexington as there may be opportunities to attend in-person events.

The program is a fun, month-long biking encouragement campaign ("the Bike Month Challenge") which will run in May 2024. The aim is to engage and encourage businesses, organizations, existing riders and new riders to take part in the challenge, and introduce more people to the benefits of riding a bicycle. The program is free for people living and working in Lexington to take part in. Your job is to do outreach to engage and encourage people and businesses to create profiles on the Love to Ride online platform, download our app, and to log their rides during the Bike Month Campaign.

• Rate: $40-$45 per hour depending on experience

• Location: Lexington, KY. You'll be required to do in-person outreach and promotion and will also need a suitable home working space to do follow up calls/emails with contacts
• Hours: approx 15 hours per week
• Contract: Start of April until approx end of May 2024
• Travel: The role will require local travel. There is a budget to facilitate this and where possible we encourage sustainable and active travel.
• Application deadline: February 26, 2024

Love to Ride is the online platform that gets more people riding bikes. We make it easy and fun to encourage our friends and co-workers to ride.

We work with cities, companies and people all over the world to encourage more people to enjoy the benefits of riding a bike.

We believe that life is much better when we feel happy, healthy, energized and connected to the people and places around us. We believe riding a bike has so many benefits to us individually, to our communities and our world.

We know how good it feels to ride and we want more people to experience this feeling too.

The primary responsibilities of the role are to:

• Encourage organizations and individuals to register and participate in the program. This will involve: contacting workplaces by phone and email (with both warm and cold leads); giving presentations; meeting with relevant staff amp; selling the concept of Love to Ride, supporting media activity; distributing marketing materials to bike shops amp; co-promoters, on cycle paths amp; on parked bicycles; promotion at local events etc.
• Contact and engage local partner organizations and encourage them to promote the program externally to their local networks e.g. Chambers of Commerce, business associations, town and city governments bicycle clubs, bike shops
• Identify suitable ‘Champions’ within participating organizations, and develop effective working relationships with them to provide on-going support so that they can promote Love to Ride internally and succeed at getting a high number of colleagues participating in the program.
• Call and email program participants to support their participation, help ensure they get the most out of the program and to encourage them to spread the word to their co-workers and friends to join their team and take part as well.
• Provide excellent customer service to all participants and workplace Champions.
• Carry out monitoring activities to help evaluate the program, e.g. collection of case studies.
• Act as a central liaison for stakeholders and project partners, developing and maintaining effective working relationships and providing regular progress reports.
• Carry out any other duties defined by the Love to Ride Project Manager that may be necessary to further the aims of the program.
• Work alongside the client team to identify priority areas and deliver a highly effective program of activity

Reporting and working locations

You will report into the Project Manager at Love to Ride who is based in Bristol, UK (5-hour time difference) so morning availability for check in calls will be necessary. Having a suitable home office or alternative working base is necessary, as is an adaptable approach to the working week and occasional local travel.

Requirements

You will be a friendly people-person who is excellent at building relationships and capable of representing Love to Ride in a professional manner. An enthusiastic, quality-driven self-starter, you will also have a can-do attitude and a structured approach to your work. The ideal candidate will have the following skills and experience:

Job Rewards and Benefits