Administer human resources policies and programs, balancing employee advocacy and business operating needs. Promote equity, fair treatment, and positive employee relations and ensure compliance with state and federal employment laws. Provide comprehensive HR support, directly or indirectly to the HR team or designated group in the areas of recruitment and retention of critical talent, continuous performance coaching and management and pro-active issue/problem identification and resolution, HR systems and more. Understand and support the business priorities. Build credible relationships with Business Leaders allowing for better decisions and organizational effectiveness. Involved in solving HR-related issues as needed. Work independently with minimal guidance. May act as a resource for colleagues with less experience.
- Provide first-level support to the HR team, managers, and employees regarding questions, programs, projects, HR systems and other needs
- Manage the HR helpdesk ticketing system to ensuring timely response to questions
- Assist in formulating, sending and tracking employee communications and surveys
- Guide management and employees on human resources issues, and employment law, while supporting new programs and initiatives to meet management needs
- Generate solutions and implement with input from more senior HR teammates
- Anticipate and plan for long-term human resource needs and trends in partnership with business management
- Assure company policies are administered fairly and consistently throughout the area of responsibility
- Effectively communicate and execute necessary changes to policies and procedures
- Perform employee relations functions, including support and counseling regarding personnel and job-related conflicts, problem-solving and dispute resolution, managing employee performance issues, review, and assessment of termination requests; conduct exit interviews
- Assist in investigating complex/sensitive employee-related investigations
- Coordinate the administration of all Leave of Absence and Workers Compensation programs and processes, including transitional work and accommodations
- Assist in conducting open enrollment and other benefits-related programs as needed
- Ensure timely and accurate entries to the HRIS database
- Perform audit and compliance functions as requested on items such as audit reports verification, commission reports, and payroll information
- Maintain employee records in compliance with state and federal requirements
- All other duties as requested
Requirements
Experience Required:
- 3-5+ years Human Resources Generalist experience
Competencies Required:
- Professionalism: Represents the company well by selecting the words or actions most likely to have the desired effect on the individual or group in question
- Reliability: demonstrates high level of dedication to work by continually being dependable in all aspects of position
- Technical Aptitude: skillful in the use of tools, hardware, software, and equipment
- Relationship Management: establishes and maintains active and constructive relationships with other departments in the organization
- Organization: maintains a clean and orderly work area informs supervisor of any defective or faulty equipment or material
- Initiative: takes ownership of work, doing what is needed without being asked, following through
- Critical Thinking/Problem Solving: Seeks out resources and/or asks or help when unsure about how to proceed on tasks
- Collaboration: develops cooperation and showcases teamwork while participating in a group settings working toward a common goal
- Attention to detail: ensures thoroughness of a task no matter how small
Education Required:
- Bachelor's degree in Human Resources, Business, or related field or equivalent experience
- HR Certification (PHR, SHRM-CP or equivalent) preferred
- Valid driver’s license and have a driving record in good standing
Physical Requirements:
- Prolonged periods of sitting at a desk and working on a computer
- Must be able to lift 15 pounds at times
- Must be able to access and navigate each department at the organization’s facilities
Work Environment:
- Must live within an agreed upon location/ geography to service customers and employees
- May be exposed to various environments including manufacturing, warehousing or other outside of the normal office