We are Rebels. Inventors. Magic Makers.
Our world class consumer insights platform allows creators to create brands, ads, products and shopping experiences that people love.
We were founded in 2012 with the dream of creating end-to-end automated research. Fast forward 10 years and we have worked with hundreds of global enterprise brands, have tested 100,000+ ideas, operate in 50+ research markets and have over 300 employees spread across North America, western Europe, South Africa and Asia Pacific.
So how do we do it?
Our platform provides access to actionable, quick and smart insights to amplify creative effectiveness and shape winning innovation, empowering creators with the agility and the data they need to make better decisions about the ads and innovation they take to market.
Through working with some of the biggest brands in the world, we’ve built technology that lets our customers see their product innovations and advertising ideas through their consumers’ eyes so they can quickly iterate, optimise, validate and learn increasing their chances of in-market success.
Sales Engineer, GSS team
This role sits in the Global Sales Strategy team. The Zappi sale is complex, requiring both an enterprise sales cycle and often a detailed research methodology validation as part of the solution validation stage. The Sales Strategy team works jointly with salespeople, onboarding, Customer Success and leadership to address complex research topics during a sales cycle.
We are looking for a Sales Engineer role who can partner with the experts within Global Sales Strategy, other sales team members and prospects to conduct pilot research including on our advanced tools. You will also support validation and data analyses to bring the power of the Zappi insights engine to life. You are part sales-focused Customer Success and part Data Analytics Power User.
- Prospect Value Your #1 goal is to ensure prospects and customers that run pilots and Proofs of Concept as part of their Zappi evaluation, learn the value of Zappi’s platform and ultimately subscribe to Zappi as a customer. You will partner with prospects to achieve their desired outcomes and identify and resolve any blockers to success.
- Tool/Platform Expert You will need to be an expert on all of our tools and our platform so that you can advise prospects and customers on the best possible solutions and optimisations to achieve their business goals.
- Data Analytics - You will leverage the advanced analytics of the Zappi platform to support individual sales efforts as well as larger-scale validation and meta analyses.
Requirements
- Experience working closely with customers in a fast-paced enterprise environment
- Strong data analytical skills
- Proficient in Gmail, G-Suite and Mac OS. Proficiency in SalesForce and Notion a plus
- A strong curiosity and interest in technology, marketing, market research, consumer insights, and contributing to the growth of large organisations
- Excellent written and verbal communication skills to ensure clear and impactful interactions with customers and stakeholders
- Highly responsive while maintaining attention to detail
- Proactive, highly driven and self-motivated
- Strong team player, able to collaborate with internal and external stakeholders and also able to take ownership of tasks
- Comfortable working with tight deadlines while delivering results that contribute to overall objectives
- Maintain composure in high-pressure situations, ensuring effective problem-solving and decision-making
- Able to work regularly from our hub in Boston. New York City or Chicago may also be considered
Don’t meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. If you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Benefits
- Salary range $74,000 - $84,000 per annum + 10% potential annual bonus tied to the company and you achieving various performance targets.
- Unlimited holidays we want well rested and motivated teams so encourage people to take plenty of time off. We don’t cap your allowance, but do set a minimum of at least 20 days per year plus national holidays
- Flexible working arrangements, including remote provided you can regularly work from one of our hubs in Boston, NYC or Chicago.
- Thoughtfully designed offices to support both individual work and collaboration without interrupting others
- Support setting up your home off