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Delivery Manager for Storage/Data Protection
Ahead, United States
Experience
1 Year
Salary
Job Type
Job Shift
Job Category
Traveling
No
Career Level
Telecommute
No
Qualification
As mentioned in job details
Total Vacancies
1 Job
Posted on
Feb 23, 2024
Last Date
Mar 16, 2024
Location(s)
Job Description
AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.
AtAHEAD, we prioritize creating a culture of belonging,where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD.
We are an equal opportunity employer,anddo not discriminatebased onan individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, maritalstatus,or any other protected characteristic under applicable law, whether actual or perceived.
We embraceall candidatesthatwillcontribute to the diversification and enrichment of ideas andperspectives atAHEAD.
The Storage / Data Protection Delivery Manager, in cooperation with the Storage / Data Protection Director, provides technical vision and leadership to the Sales and Delivery teams. The Delivery Manager advises teams on technical issues and their business implications using their expertise in AHEAD's core technology competencies. You will help drive the delivery of client-focused, high-quality projects, AHEAD offering development, technical pre-sales guidance, internal IP and Service Delivery Framework development, and assisting practice leadership on identifying industry trends and future areas of growth.
The Storage / Data Protection Delivery Manager works with peer Delivery Managers, Principal Consultants, and Project Managers to ensure that clients’ business and technical expectations are met appropriately. The Storage / Data Protection Delivery Manager will act as coach, guide, and mentor to team members and will be responsible for the professional growth of those on their team.Roles and Responsibilities:- Manage a team of 5-15 engineers and architects:
- Work with team to build individualized career development plans
- Coach, mentor, and develop direct reports, including overseeing new employee on-boarding.
- Lead employees to meet the organization's expectations for productivity, quality, and goal accomplishment.
- Provide effective performance feedback through employee recognition, rewards, and disciplinary action.
- Actively manage bench time to support progress toward utilization targets, individual development goals, and solution development goals.
- Understand sales pipeline and team capacity and capabilities and work with practice leadership to adjust staffing plans as needed
- Maintain skills and certification inventory of team
- Consciously create a workplace culture that supports the values and guiding principles of the organization
- Foster a culture of delivering with quality and care
- Build and maintain a culture of trust through open and honest feedback and accountability
Provide Project Support:- Participate in pre-sales and scoping activities, building proposals, pricing, and statements of work
- Work with Project Managers and the Resource Management team to identify appropriate resources for projects
- Act as a key contact for projects staffed by team.
- Participate in project kick-off, status, close-out, and escalation meetings as needed
- Provide expert technical architectural support and guidance for solutions
- Continuously improve project scoping and delivery by capturing lessons learned after each engagement and adjusting future proposals and approaches as appropriate
Support Solution Development and External Evangelism:- Work with Solutions Principals and practice leadership to define the solution development roadmap
- Contribute to solution development activities directly and through coordinating time and contributions by the team
- Contribute to blog posts, speak at user groups / conferences, and present at internal briefings as needed
Qualifications:- 10+ years of hands-on experience architecting and configuring Storage / Data Protection solutions including: Dell EMC, Rubrik, Cohesity, Commvault, Nutanix, amp; NetApp
- Possess a broad base of technical skills, business acumen, and a strong desire to support the client.
- Experience managing, mentoring, and coaching people.
- Understand the detail behind the implemented solution and having the ability to communicate the high-level vision with the client.
- The ability to think past the products and create solutions to meet the business/IT needs.
- Effectively communicate solutions architectur
Job Specification
Ahead
Information Technology and Services - San Jose, United States