DroneUp, LLC was born out of a vision to make autonomous flight great for communities, great for business, and great for the world. Yet more than visionaries; we have the tools, instruments, focus, and expertise to execute while utilizing a People Matter Most mentality.
Our founder envisioned a massive, untapped opportunity to leverage autonomous flight that would revolutionize how the world may "pitch" and "roll" in the future. To start, we have harnessed the power of airspace technology, analytics platforms, and drone services to transform business operations. Our long-term mission is to be Safe and Be Exceptional while building and deploying the world's most accessible drone ecosystem.
Ranked in the top 25 of LinkedIn Top Startups 2022, DroneUp is Headquartered in Virginia Beach, Virginia and provides drone delivery service in 34 locations across six states in partnership with the #1 retailer in the world, Walmart, Inc.
In 2022 DroneUp was on the list of "Next Big Things in Tech" but we are more than just invested in the drone ecosystem; we are equally invested in our people and landed successfully as a certified "Great Place to Work" in 2023. Knowing that our mission critical success comes directly from the people we bring onboard, we strive to provide opportunities for our employees to learn, grow, and go beyond the normal Field of View! Come fly with us as our team goes through our checklists that will Inspire Fast Action and take an entire industry to new heights. Be a Person Others Want to Follow!
Position Summary
DroneUp is seeking a Cloud Solutions Engineer that will be responsible for day to day management and improvements to user productivity apps, unified endpoint management, cloud-based network access control, and cloud computing systems.. The Cloud Solutions Engineer will have a high level view of the current status of systems and a good understanding of issues such as interconnectivity, information security, computer resources, and software applications.. This position will also deploy, support,and maintain cloud based infrastructure and the associated systems and processes. This role will be comfortable in Identifying requirements, developing and executing large-scale projects to improve infrastructure, deployments, and user experience through automation.
Responsibilities
- Develop and maintain modern desktop/device management solutions for Windows 10, MacOS, Android, and iOS with various MDM Platforms
- Package, test, and deploy applications for Windows 10, MacOS, Android, and iOS
- Administration of cloud-based identity and access management (IAM) systems
- Work with Azure and GCP cloud platforms to build, deploy and administer applications using automation wherever possible
- Plan, build, and maintain cloud-based networking infrastructure at DroneUp locations
- Monitor systems performance and provide reports to management
- Deploy, scale, and document new SaaS applications and advise/assist business units using these applications to solve their challenges
- Respond to incidents/outages, service and change control requests, and act as a technical escalation resource to others on the team
- Create and maintain technical documentation of implementations and operational procedures
- Stay up-to-date with current and emerging technologies
- Provide hands-on assistance to ensure all projects and deliverables are completed accurately and on time, including deployment of projects and initiatives
- Communicate well with others, including those with less of a technical mind-set
- Procure hardware, software, and other IT related equipment as needed
- Other duties as assigned
Requirements
- Bachelor’s degree in Information Technology, Computer Engineering, Computer Science, or equivalent experience
- At least 5 years of relevant experience with cloud services and 8 years of system administration or engineering experience
- Experience supporting cloud-based and SaaS applications, including, but not limited to Okta, Windows and MacOS configuration management, Atlassian suite, and Google Workspace
- Experience building and maintaining systems within Azure, GCP, or AWS
- Experience operating within compliance controls and guidelines such as NIST 800-53, SOC 2 Type 2 or ISO 27001
- 3-5 years of networking experience preferably with Cisco Meraki and/or Juniper.
- Knowledge of best practices around engineering, data security and identity
- Self-starter that is able to operate independently in daily operations, downtime or outage situations with a proven ability to work in a team environment
- Expert level knowledge of macOS, Ubuntu, and/or Windows operating systems
- In-depth knowledge of IT systems including email, identity, system monitoring, and device management
- Experience participating in a 24/