IT Infrastructure Engineer
Qontigo, United States

The combination of SimCorp and Axioma provides full front-to-back investment industry services, excelling in front-office and risk management as well as middle- and back-office services. By joining forces, both organizations can harness each other’s strengths and resources to develop a future product and strategy roadmap that will deliver even better value and support.

Find out more here https://simcorp.com/

Simcorp is currently seeking a qualified professional to join our IT Infrastructure team as a full-time employee.

Responsibilities:

• Participate in the planning, implementing, and maintaining the company's infrastructure systems.
• Support critical server infrastructure, including Linux, Windows, and virtualization technologies such as HyperV.
• Collaborate with cross-functional teams to ensure infrastructure systems align with business needs and support strategic initiatives.
• Provide technical support to resolve infrastructure issues in a timely and effective manner.
• Monitor infrastructure performance and conduct periodic system assessments to identify potential issues.
• Implement security best practices and maintain system compliance with industry standards.
• Maintain effective communication with key stakeholders and ensure a high level of customer service.
• Manage Local IT Assets (computers, peripherals, docking stations, displays, etc.), accurately tracking our asset control system.
• Provide L1 support to end users with day-to-day issues (ie office 365 issues, local applications issues, hardware issues, Video Conference setup, and use, etc.), identify issue trendings provide improvement suggestions.
• Provide L2 support for our IT Infrastructure (on-prem/virtual servers, Windows/Linux, etc.) and Applications (Jira, Salesforce, etc.), as well as be involved in diverse area projects (cloud implementations, backups, automation, migrations, IT expertise assistance, etc.).
• Prepare and condition hardware for delivery and use (end-user hardware, Infrastructure hardware, video conference hardware).
• Prepare and update process and support documentation (guides, manuals, etc.).
• Provide End users with training on Simcorp's standard tools/IT setup.
• Provide Data Center support (Possibly Drive or public transportation to Data Center for hardware support.)

Requirements

• Bachelor's degree in computer science, information technology, or related field.
• At least 2 years of experience in infrastructure engineering or a related field. Data center infrastructure experience (hands-on) is required.
• Experience with Linux administration and scripting.
• Strong experience with virtualization technologies such as VMware and Hyper-V.
• Knowledge of network and security protocols such as TCP/IP, DNS, DHCP, and SSL/TLS.
• Familiarity with cloud technologies such as AWS, Azure, or Google Cloud is preferred.
• Excellent problem-solving, communication, and teamwork skills.
• People skills need to be empathetic and patient with the end users.
• Proactive, ability to perform daily tasks/projects with minimum or no local supervision.
• Eager to learn, given the diversity of systems/configurations and user needs, we aim for someone who wants to learn for continuous improvement.
• Management tools experience (Jira/Jira Cloud preferred).
• Technical Documentation Skills for documenting IT internal and end-user guides/processes.
• Microsoft Operating Systems (Windows 10/11, Windows Server 2012, 2016,) (advanced level).
• Azure (basic level).
• Linux environments, (basic level).
• MAC (basic level).
• Android/IOS medium level.
• Video conference solutions (medium level).
• Microsoft Office 365 (advanced level).
• Remote desktop support tools (RDP, Kaseya, QuickAssist, TeamViewer, etc).
• Networking (Basic network + Fundamentals)

Benefits

Compensation:

• Competitive salary
• Full benefits package
• Annual performance-based bonus

Simcorp is an equal opportunity employer that offers challenging work in a supportive environment.

Direct hires only - no agencies or recruiters

Job Rewards and Benefits