KPM is looking for an ambitious Sales Coordinator with strong customer service skills and a passion for people to join the team in our Houston area!
This is a full time position and compensation will range based on experience.
The Sales Coordinator is responsible for utilizing the RealPage ILM lead management software to follow up with prospective residents and increase company revenue by improving the lead to lease ratio.
Responsibilities:
- Improve lead to lease ratio by placing outbound calls to follow up with prospective residents, schedule tour appointments at various multifamily sites, and answer questions to close the deal.
- Provide exceptional customer service to enhance the leasing experience for renters and residents
- Document accurate and timely notes following every call to ensure visibility with onsite Leasing staff
- Send follow up communication through the ILM lead management software to email and coordinate with prospects and leads
- Perform other duties assigned
Requirements:
- High School Diploma or Equivalent required / College degree preferred
- Excellent verbal and written communication skills
- Must be able to communicate effectively with prospective residents and team members
- High sense of urgency, with the ability to meet deadlines
- Ability to articulate and relay information in an effective and efficient manner
- Must be proficient in Microsoft Office Suite, Word, Excel, and Outlook
- Must have excellent customer service skills
- Previous call center experience preferred
Physical Requirements / Working Conditions:
- Prolonged periods sitting, standing, and walking throughout the workday
- Push, pull, bend, stoop, squat, kneel, climb stairs, and reach above shoulders
- Must be able to type efficiently
- Must be able to lift up to 15 pounds
- Must be able to work indoors / outdoors or in extreme weather conditions
- Must be able to work weekends and/or evenings on a rotating schedule