Telesales
PrePass, LLC, United States
Job Description
PrePass is North America's most utilized and technologically advanced weigh station bypass and toll payment platform. Proven PrePass technologies enable safe, qualified motor carriers to bypass inspection facilities at highway speeds, saving them time, fuel, and money while reducing emissions. As the only provider to offer bypass and tolling solutions, PrePass technology allows fleets to regain control of toll costs, eliminate toll violations, and automatically resolve max toll disputes. PrePass is the only preclearance system developed, owned, and operated in the United States of America as well as the American Trucking Associations’ only Endorsed Corporate Partner. That’s why more than 105,000 fleets subscribe over 750,000 commercial vehicles to PrePass services.
We are seeking an ambitious Telesales specialist to join our team and deliver an outstanding customer experience by handling inbound and outbound calls from prospects. The ideal candidate will collect information, conduct research, and address inquiries in a prompt and efficient manner. Our dynamic team provides comprehensive training on our products and services, equipping career-driven specialists with the knowledge and expertise they need to be successful.
Key Responsibilities:
- Provide an exceptional customer experience through the handling of inbound and outbound calls from potential prospects.
- Gather information, research, and resolve inquiries in a timely manner.
- Apply your product and services knowledge and expertise when responding to telephone inquiries.
- Document customer interactions and create customer profiles.
- Prepare standard reports.
- Ability to work on assignments and contribute to the overall success of the Inside Sales Team.
Requirements
Qualifications:
- High school diploma or GED.
- Bilingual, fluent in Spanish and English (preferred not required).
- Strong written and oral communication skills.
- Ability to build rapport with customers.
- Strong organizational skills.
- Ability to balance workload in a fast-paced professional environment.
Benefits
How We Will Take Care of You:
- Robust benefit package that includes medical, dental, and vision that start on date of hire.
- Paid Time Off, to include vacation, sick, holidays, and floating holidays.
- 401(k) plan with employer match.
- Company-funded lifestyle account upon date of hire for you to apply toward your physical and mental well-being (i.e., ski passes, retreats, gym memberships).
- Tuition Reimbursement Program.
- Employee Assistance Program (available at no cost to you).
- Voluntary benefits, to include but not limited to Legal and Pet Discounts.
- Company-sponsored and funded Culture Team that focuses on the Physical, Mental, Professional well-being of employees.
- Community Give-Back initiatives.
- Focus on Employee Development initiatives.