Community Manager
Wendover Management, LLC, United States
Job Description
Community Manager - Tax Credit
Who are we?
Wendover Management, LLC is the property management division of Wendover Housing Partners, LLC. We build, finance, and manage multifamily communities for students, families, and seniors. As one of the Southeast’s premier affordable and workforce housing companies, our expansive portfolio of affordable and mixed-income developments demonstrates our continuing ability to create housing opportunities in a variety of economically and socially diverse neighborhoods. Our company is growing rapidly, and we are looking for the best!
What is our Mission?
To create exceptional experiences by building value-driven communities that enrich lives.
What is our Vision?
To create:
- Quality housing for residents
- Meaningful careers for our associates
- Strong partnerships with our service providers
- Communities that consistently deliver exceptional experiences
What do we believe in?
At Wendover, we believe that by providing quality, value-driven housing that is well-managed and maintained, we can make a positive impact on the lives of people and in the communities we serve.
The position?
We are seeking an outstanding Community Manager to join our team and support our two multi-family affordable properties in Key West (97 units total).
What are we looking for?
We are looking for an outstanding, experienced professional Community Manager to be responsible for the direct management of our properties. The Community Manager should possess high energy, expert communication, relationship-building skills, and outstanding customer service. The ideal candidate for this position will have the ability to embrace a shared responsibility environment and work with a diverse group of people while keeping a strong sense of ownership attitude.
What are my responsibilities as a Wendover Community Manager?
Responsibilities
You will:
- Manage all aspects of property
- Inspect and arrange maintenance to meet company standards
- Marketing of property and vacant spaces, on and off-site
- Maintain a positive, productive relationship with residents
- Oversee and manage property staff and assess performance
- Ensure compliance with company policies and procedures
- Management and implementation of resident activities and calendar
- Oversee activity of the website and social media networks
- Coordination of vendors
- Rent collection, complete all financial reporting, and handling of accounts payable
- Develop and manage annual budgets by forecasting requirements and analyzing variances, data, and trends
- Accomplish financial goals and report regularly on financial performance
- Update job and market knowledge
- Ensure compliance with codes, regulations, and governmental agencies
- Resolve all day-to-day property management issues including disputes related to property agreements, tenant leases, and vendor contracts
- Ensure the highest levels of quality are being maintained for the asset, services, and resident satisfaction
- Report to Regional Manager
- Attendance is an essential job function
***This job description is not an all-inclusive list of functions and tasks. Job functions may be added, deleted, or modified at any time by the management team.***
Requirements
What do I need to qualify for this job?
- Bachelor’s degree preferred
- Property Management course (CAM) a plus
- Proven work experience as a property manager
- Fully understanding property management and its financial aspects
- In-depth knowledge of all rules and regulations surrounding property management
- Competency in MS Office and relevant databases and software
- Proficiency in social media platforms including Facebook, Instagram
- Interpersonal savvy with strong communication and presentation skills
- Well-organized with excellent time management skills
- Must be adaptable; able to multi-task, prioritize and thrive in a fast-paced environment
- Professional appearance and demeanor
What are the Working Conditions/Environment/Physical Demands of this position?
- Air-conditioned office, well-lit and well-ventilated. High level of confidentiality (confidential information with regards to financial documents during the budget process, in-coming mail, e-mail, telephone calls, vendor contracts, and lender/owner information)
- This is a full-time position and may include after-hours and weekends
- General office equipment use will include, but not be limited to the copier, scanner, fax, comput