Hiring an Energetic, Customer-Obsessed Inside Sales/Scheduling Coordinator to join our growing team!
Ace Handyman Services of Denver (a division of Ace Hardware) is the fastest-growing company in the home improvement, repair and maintenance industry. This position serves as the primary point of contact in delivering our trademark helpful solutions and education to all customers, as well as consistently delivering exceptional service. Community is important to us and that starts with a team that takes care of each other. We strive to offer an employee-friendly work environment with opportunities to grow in our company.
Your Key Responsibilities would be:
- Professionally respond to incoming sales calls and follow up with online leads
- Offer accurate job estimates and close the sale over the phone
- Create and maintain our handyman job schedule
- Adjust the schedule as needed
- Conduct follow up calls with customers
- Accurately enter information into our CRM and sales software
- Work closely with our Handyman team to ensure a smooth transition from sales to service delivery
- Work towards and achieve individual and team sales goals
Requirements
- 3+ year proven track record of success in sales and customer service.
- Quick thinker, organized and superb multi-tasking skills.
- Excellent communication and interpersonal skills.
- Self-motivated with a great attitude and ability to accurately communicate and close services on the phone.
- Proficient in Microsoft Office, Teams and multiple software platforms.
- Dispatching skills; Service Titan experience a plus!
- Valid driver's license and reliable transportation.
Benefits
Here's just some of what we have to offer:
- Competitive earnings
- Incentive Bonus
- Health Insurance
- Dental and vision
- Life Insurance
- Disability Insurance
- 401(k) Matching
- Paid Time Off
- Advancement opportunities