Breaking Barriers Program Manager MSW or MFT Required
Brilliant Corners, United States
Job Description
Location: LA County
Compensation: $85,000 - $90,000
Organization Overview
Founded in 2004, Brilliant Corners provides innovative housing and housing-related services to those transitioning from or at risk of homelessness or institutionalization. We develop, own, and manage multi-family supportive housing and licensed residential care homes. Additionally, we implement a broad array of scattered-site, one-on-one supportive housing and clinical case management programs through partnerships with developmental services, homeless services, veteran services, and healthcare sectors.
In short, we do good work.
We have offices statewide with a staff of passionate people. While we are growing rapidly, we are also selective: We’re seeking inspired, talented people who want to effect profound change and have fun doing it.
PROGRAM DESCRIPTION
Breaking Barriers is an innovative rapid rehousing program that serves adults who are justice-impacted in Los Angeles County and are experiencing homelessness. Breaking Barriers provides a rental subsidy combined with housing retention, intensive case management, and employment services. The goal is for clients to fully assume rental payments and transition in place at program end.
POSITION SUMMARY
The Program Manager will oversee the Breaking Barriers program in Los Angeles County. The Program Manager will manage the contract and relationship with Justice, Care and Opportunity Department (JCOD) and provide ongoing supervision to the case management staff. The Program Manager will cultivate the talent of the team to provide high quality support to clients and partners and employ a whatever it takes approach to services.
POSITION RESPONSIBILITIES
1. Oversee Breaking Barriers contract with Justice, Care and Opportunity Department (JCOD), including regular communication with JCOD Program Manager and monthly invoice submission.
2. Manage the subcontract with employment services partner Chrysalis and ensure programmatic and fiscal compliance with all subcontract requirements.
3. Collaborate with all program funders and stakeholders, including JCOD, Probation, Chrysalis, and BSCC.
4. Engage with community agencies and stakeholders in order to strengthen existing relationships and develop new partnerships.
5. Provide direct supervision to Program Supervisors and Program Associate, and provide ongoing support and crisis intervention for Case Managers as needed.
6. Develop and strengthen program policies and design to enhance client services.
7. Manage program budget and track all program expenditures.
8. Generate and review monthly reports for funders and stakeholders.
9. Facilitate and/or attend regular meetings, including staff meetings, case conferences with Chrysalis, and bi-weekly funder meeting.
10. Manage case management database and all quality assurance measures.
11. Process referrals and manage referral assignments to Case Managers.
12. Co-manage the operation of the 24/7 crisis line with other Program Managers.
13. Facilitate professional development and training opportunities for staff.
14. Oversee the hiring and onboarding of new staff members.
Core Competencies
- Process Management:Good at figuring out the processes necessary to get things done; knows how to organize people and activities; understands how to separate and combine tasks into efficient workflow; knows what to measure and how to measure it; can see opportunities for synergy and integration where others can't; can simplify complex processes; get more out of a few resources.
- Strategic Ability:Sees ahead clearly, can anticipate future consequences and trends accurately; had broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans.
- Compassion:Genuinely cares about people; is concerned about their work and non-work problems; is available and ready to help; is sympathetic to the plight of others not as fortunate; demonstrates real empathy with the joys and pains of others.
- Building Effective Teams: Blends people into teams when needed; creates strong morale and spirit in their team, shares wins and successes; fosters open dialogue; let's people finish and be responsible for their work; defines in terms of the whole team; creates a feeling of belonging in the team.
Org Values
- Humanity:Putting people first: We are committed to meeting people where they’re at, honoring their dignity, diversity, and experience.
- Community:Building