Community Associations Lead, DreamHack Festival Dallas
ESL FACEIT GROUP, United States
Job Description
At ESL FACEIT Group, we bring moments of magic and provide thrills to hundreds of millions of people, every single day. We pride ourselves having enabled and empowered the global esports industry for more than two decades, aligned with our core mission We create worlds beyond gameplay where players and fans become community. Our passion, craft and DNA are aligned to create and shape the world of esports, gaming tournaments, leagues, events and holistic ecosystems through our millions of players, fans, heroes, as well as through our people, and culture. This is one of many reasons why EFG is a magical workplace, where anything is possible, and where you will thrive and experience a game-changing career.
DreamHack creates an arena where you can come to connect, explore, win, play a part, and be yourself through a gaming lifestyle experience. Our immersive gaming festivals feature everything gaming under one roof and the community is invited to experience our LAN parties, top tier amp; grassroots esports, see the best cosplayers and their works, meet their favorite content creators, and enjoy everything from arts, screenings, and live music, to the latest games in our expo.
Requirements
DreamHack Dallas is held May 31 - June 02, 2024 at Kay Bailey Hutchison Convention Centre, Dallas, Texas.
We are looking for a Community amp; Associations Lead to assist the Product Manager in creating and executing all products under the Community amp; Associations umbrella. This includes, but is not limited to, Artist Alley, Charity Corner, Chill Zone, Cosplay, Indie Playground, and all organization / government body-related products.
This is a temporary position for a period of approximately 3 months, from 1st of March to June 14th, as your role will be focused on our DreamHack event taking place in Dallas, May 31- June 2,2024.
What you’ll do
Pre-Event:
- Analyze, and sort each Artist Alley, Indie Playground, Charity, Cosplay, and other applications that come in;
- Communicate clearly and effectively to those applications as they receive responses: denials, waitlists, and offer letters;
- Work through the offer process with all accepted vendors/applicants;
- Get required information for product to add vendors to salesforce;
- Assist product in making sure all contracts are signed before the deadline;
- Assist product in making sure all payments are in before the deadline;
- Assist in replacing any vendors/applicants who cannot meet deadlines;
- Support and manage the various Camp;A discords;
- Help product plan and integrate Quests into Camp;A Products;
- Administrative work with Cosplay Competition including but not limited to - accepting cosplayers, scheduling competition time, and selecting cosplay staff for the festival;
- Collect and organize badges needed for Camp;A vendors, guests, etc.
- Assist in Product with sprint boards for Camp;A;
- Create social posts for Camp;A products and hand-off to marketing;
- Assist in various other needs for other Camp;A products;
During Event:
- Travel on the Monday/Tuesday before the event, leave with the product on the Tuesday after the event;
- Manage staff schedules and breaks;
- Train staff on their areas;
- Assist in Camp;A areas load-in/load-out;
- Be main POC for staff on-site;
- Delegate tasks to staff;
- Resolve or report any staff issues;
- Assist in reporting and document any codes called in Camp;A areas;
- Report to product bi-hourly/hourly on updates with Camp;A products;
What you'll need
- 3+ years of experience in events (preferably expo) management;
- Strong Organizational Skills;
- TIme Management Skills;
- 3+ years in management or supervisory roles;
- Experience in fast-paced environments and overseeing event staff;
- Experience working with hired talent, guests, judges;
- Ability to manage staff under pressure, and communicate with all stakeholders effectively;
- Passionate for cosplay, gaming, and pop-culture;
Benefits
Temporary position for our DreamHack event in Dallas;
Payment rate: $18,000/contract