Community Lease Up Manager - Traveling Position
Wendover Management, LLC, United States
Job Description
Community Lease Up Manager - LIHTC - Traveling Position
Who are we?
Wendover Management, LLC is the property management division of Wendover Housing Partners, LLC. We build, finance, and manage multifamily communities for students, families, and seniors. As one of the Southeast’s premier affordable and workforce housing companies, our expansive portfolio of affordable and mixed-income developments demonstrates our continuing ability to create housing opportunities in a variety of economically and socially diverse neighborhoods. Our company is growing rapidly, and we are looking for the best!
What is our Mission?
To create exceptional experiences by building value-driven communities that enrich lives.
What is our Vision?
To create:
- Quality housing for residents
- Meaningful careers for our associates
- Strong partnerships with our service providers
- Communities that consistently deliver exceptional experiences
What do we believe in?
At Wendover, we believe by providing quality, value-driven housing that is well-managed and maintained, we can make a positive impact on the lives of people and in the communities we serve.
What are we looking for?
We are looking for a Community Lease Up Manager that possesses high energy, expert communication, and relationship-building skills paired with outstanding customer service. The ideal candidate for this position will have the ability to embrace a shared responsibility environment and work with a diverse team while keeping a strong sense of ownership attitude.
What are my responsibilities as a Wendover Community Lease Up Manager?
- Travel Management: Demonstrate flexibility and readiness to travel extensively for extended durations as per the demands of new development projects.
- Availability: Be available to work weekends, evenings, and be willing to work both on-site and remotely to effectively manage community lease-up operations.
- Lease-Up Strategy: Devise and execute comprehensive lease-up strategies aimed at achieving targeted occupancy levels within defined timelines and within the Tax Credit regulations.
- Pre-Leasing Operations: Take charge of pre-leasing activities, managing waitlists, conducting pre-leasing tours, qualifying applicants and coordinating lease signings. Collaborate closely with the Occupancy team to ensure applications are qualified and units are completed on schedule for occupancy.
- Customer Service Excellence: Maintain an unwavering focus on resident satisfaction by delivering exceptional customer service throughout the leasing process and resident lifecycle. Address resident concerns and inquiries promptly and professionally.
- Reporting: Oversee the leasing and qualification performance of the community. Provide regular progress reports and forecasts to track movement toward leasing and revenue targets.
- Compliance: Ensure compliance with all relevant Tax Credit requirements, State and Federal laws, regulations, and company policies. Stay abreast of industry trends and best practices.
- Marketing and Outreach: Collaborate with the marketing team to craft inventive marketing campaigns and promotional materials. Implement digital marketing strategies, social media initiatives, and community events to attract prospective residents.
Extra
- This is not an all-inclusive list of functions and tasks. Job functions may be added, deleted, or modified at any time, depending on the needs of the community and/or company.
Requirements
What do I need to qualify for this job?
- Bachelor’s degree preferred
- A property management designation is a plus. CAM, CAPS, CPM
- Proven work experience as Property Manager for at least 3 years
- Full understanding of property management and its financial aspects
- In-depth knowledge of all rules and regulations surrounding property management
- Competency in MS Office and relevant databases and software
- Proficiency in social media platforms, including Facebook, Instagram
- Interpersonal savvy with strong communication and presentation skills
- Well-organized with excellent time management skills
- Must be adaptable; able to multi-task, prioritize and thrive in a fast-paced environment
- Professional appearance and demeanor
Core Values
Our values will guide YOUR actions. We are intentional in creating quality housing communities:
- Perseverance We never give up!
- Adaptability We welcome ch