We are looking for a highly organized person who is self-motivated with good computer knowledge and excellent communication skills. Must be a team player enthusiastic and personable and possess a strong work ethic. Looking for someone who is flexible and has the ability to thrive in a fast paced, dynamic environment.
Primary Responsibilities:
- Provide overall administrative support to ensure efficient operation of the office
- Answer, screen, forward any incoming phone calls, and clear voicemail daily
- Check emails frequently and respond timely to customer inquiries
- Communicate and work closely with routing team to ensure order fulfillment
- Greet and assist visitors in a professional and friendly manner
- Process incoming customer orders quickly and efficiently
- Maintain open items report
- Process invoices for payment
- Assist with credit card payments for invoices
- Process Customer refunds
- Assist with Customer agreement entry
- Perform other related administrative tasks as assigned
Requirements
- Previous experience in a customer service role or similar position preferred.
- Excellent communication skills
- Strong problem-solving abilities and attention to detail.
- Ability to multitask and prioritize in a fast-paced environment
- Positive attitude and a passion for helping others.
- High school diploma required or GED equivalent
- Spanish speaking a Plus
Benefits
Medical benefits and 401K plan offered
Rate of compensation is from $19 - $21. according to experience