Location: United States
Salary: $100k -$150k + Company Incentive program
Hello, Operations Leaders!
My name is Igal and I am the CEO of ZappySales. ZappySales is a full-service e-commerce provider; we partner with brands and distributors who want to grow their e-commerce reach and revenue without increasing complication or risk. We work with over 60+ distributors across 10 different industries with some of the most recognizable brand names in the US.
We are looking for an accomplished Chief Operating Officer with a proven track record of scaling companies from 8 to 9 figures. We seek someone with years of experience in managing teams and possessing a diverse skill set in operations, technology, and e-commerce. You are known for adeptly tracking performance metrics and excelling in creating agile operational systems adaptable to fast-paced growth. As a confident and data-driven decision-maker, you also have a strong background in managing relationships with external stakeholders, contributing to organizational success.
This is a full-time remote position.
Requirements
We are looking for a Chief Operating Officer specifically with these requirements:
- Excellent verbal and written English communication skills
- Minimum 3+ years of Operations leadership experience
- Demonstrate well-rounded expertise encompassing operations, technology, and e-commerce
- Proven track record of scaling dropshipping operations from 8 to 9 figures
- Experience with the supply chain/logistics side of an ecommerce dropshipping business
- 5+ years of building and managing teams and tracking performance metrics
- Ability to create and build out agile operational systems and processes that are adaptive to fast-paced company growth and industry trends
- Experience in managing relationships with external stakeholders
- Worked with SKU catalogs larger than 5K
- Understand and take action on Pamp;L, balance sheet, and ERP reports
- Proven track record of leading business development and sales cycles
- Has the availability to travel across the US
Your responsibilities will include (but are not limited to):
- Effectively collaborate with the Visionary, maintaining a high level of mutual respect, and realizing the unique contributions and ideas that the Visionary has. Filter ideas and translate them into functional plans for the company.
- Translate the company vision into strategy, departmental plans, targets amp; goals. Cascaded across the organization, communicated and understood by all.
- Faithfully execute the business plan, achieving or exceeding the company's short-, near-, and long-term strategy amp; targets (including Pamp;L ownership).
- Directly oversee the leadership team, and by extension, their departments. Hold the department heads accountable to exceptionally high standards of execution amp; performance.
- Cultivate clarity, trust, alignment, and accountability across the organization
- Organize exceptional, data-based decision-making throughout. Resolve issues effectively. Act as the ultimate decision-maker on critical decisions, as needed
- Own the company operating system (EOS), ensuring highly productive meetings that are moving the company forward.
- Design amp; implement scalable solutions (systems, processes, and people) needed to support current operations, and expected growth and to minimize growing pains.
- Ensure that everyone is truly following, and adhering to, the company's core processes and operating system with consistency. Including mechanisms for continuous improvement.
- Ensure the departments have the support amp; resources needed to accomplish their best work, including advocating on their behalf and clearing bottlenecks as needed.
Benefits
Growth Opportunities/Perks:
- Flexible working hours
- Paid Holidays, Paid Time off, amp; Paid Sick Leave
- Paid Training and development
- Performance bonuses
- Health Insurance after 90 days of FT employment
- Simple IRA (With Company Match) after 1 year of employment
- Commuter Benefits and Audible credits
- Work in a lean efficient team
- Work directly with the CEO
- Cross-collaboration with all aspects of the business (Your actions will directly impact company progress)
- Opportunity to be of support in building and shaping a team/department
This Position Is Perfect For You If
You're an Excellent Communicator.
You possess excellent interpersonal, written, and verbal skills that enable you to articulate complex topics in a simple manner. Your ability to clearly convey your point aligns all stakeholder