Company: Total Shape
Location: Remote
Salary: $3,500/month
Position Overview:
As an IT Support Specialist, you'll be the first point of contact for all technical support requests. You'll ensure our team has the tools and support to work efficiently by promptly resolving hardware, software, and connectivity issues.
Key Responsibilities:
Provide first-level support for technical issues via chat, email, and video calls
Troubleshoot software, hardware, and network-related problems
Install and configure software and applications
Maintain inventory of IT assets and tools
Support onboarding/offboarding processes for new and exiting employees
Document technical issues and solutions to build a knowledge base
Why Join Us?
Work from anywhere
Supportive, friendly team culture
Opportunities for professional growth
Competitive salary and flexible schedule
Ready to Apply?
Search on Google for “Total Shape” and then go to our Jobs page on the homepage. This is a test to see how well you follow instructions, given that hundreds of applicants are competing for the position.
Once you reach the Jobs page, fill out the Google Form there. Upload the CV in PDF format using the Google Form.
We will contact you if we believe you’re a good fit. But if you get no response within two (2) weeks, feel free to follow up by sending an email to our careers email with the subject line in this format: Position Applied For - Total Shape.
*** Due to the large volume of applications we receive, we will only reply to those we deem qualified for the positions applied for.
We will not reply to messages sent to our social media accounts about job applications -- all communications from us will only be sent via email.
If you don't receive a message, please feel free to reapply after 6 months to another opening suitable for you in our company. ***