The Data Center Engineering Operations Technician (EOT) is responsible for operating and maintaining all electrical, mechanical, and fire/life safety equipment within the data center. The EOT serves as a technical resource to support Amazon within its owned and operated data centers. Data center equipment that supports mission-critical servers must maintain better than 99.999% uptime. EOT’s are also tasked with driving innovation while reducing operational costs in the facilities. EOT’s are Amazon’s front line responders for hands-on electrical and mechanical equipment troubleshooting and operation. This equipment includes, but is not limited to, stand-by diesel generators, switchgear, UPS’s, PDU’s, AHU’s, chillers, cooling towers, chemical treatment systems, pumps, motors, VFD’s, and building automation systems.
Responsibilities:
o Maintain mechanical and electrical equipment
o Assist root cause analysis of equipment failures
o Assist in troubleshooting of facility and rack-level events within internal SLA
o Ensure all safety procedures are adhered to while performing work
o Take daily operational readings of all mechanical and electrical equipment
o Take daily operational readings of all mechanical and electrical equipment
o Able to work a 12 hour shift (including both day and night shifts; rotating 3 to 4 day work weeks)
o Utilize internal CMMS to manage building workflows
Physical Requirements:
All physical requirements are expected with reasonable accommodations
o Walk job sites in uneven terrain.
o Work at heights and from ladders.
o Regularly lift and/or move up to 39 pounds unassisted and participate in group lifts for 40 pounds or more.
o Coordinate body movements when using tools or equipment.
o Reach and stretch to position equipment and fixtures while maintaining balance.
o Bend or twist the body into unusual positions while working.
o Perform physical tasks all day without becoming overly tired.
o Perform extended site rounds that could include long distances of walking and long periods of time being away from a desk.
o Use hands to manipulate small wires and objects.
o Push or pull heavy objects into position.
o Work in a noisy environment.
o Works shifts longer than 8 hours to support 24/7 operations (covering both night and day shifts).
o Work at depths, such as under raised floors.
o Work support could include travel to more than one site location (travel less than 25% of time).
Here at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and we host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 14 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.