Design Strategist - Contract 6-9 Months
Getty Images, United States

For 25 years, Getty Images has embraced disruption and change; riding the digital wave to evolve from a fragmented, analog stock photo business into a global e-commerce industry leader and trusted brand. The breadth and quality of our content has always allowed our customers and partners to tell their stories with greater creativity and accuracy, eliciting more emotion and enabling more action. Getty Images moves the world, whether the goal is commercial or philanthropic, revenue-generating or society-changing, market-disrupting or headline-driving. Help us move the world with images!Getty Images is the most trusted and esteemed source of visual content in the world, with over 405 million assets available through its industry-leading sites www.gettyimages.com and www.istock.com. The Getty Images website serves creative, business and media customers in almost 200 countries and is the first-place people turn to discover, purchase and share powerful content from the world's best photographers and videographers.Getty Images works with over 330,000 contributors and image partners to provide comprehensive coverage of more than 160,000 news, sport and entertainment events, impactful creative imagery to communicate any commercial concept and the world's deepest digital archive of historic photography. Getty Images is a world leader in visual content. With over 405 million assets, of which over 285million are digitized, encompassing the latest global news, sports, celebrity, music and fashion coverage; exclusive conceptual creative images; and the world’s largest commercial archive. New content is added daily, with 8-10 million new assets added each quarter.We are inclusive of different voices, perspectives and experience. We believe diversity is critical to our mission to objectively reflect the world we live in and allow our customers to illustrate that world. This means including a diverse range of voices in our content, actively pursuing diversity in our team and sources of content and listening to our customers to make sure we are as open and responsive as possible.
Women, gender-nonbinary, people of color, LGBTQIA+ people and people with disabilities are encouraged to apply.
The Product Design and Research team at Getty Images is a diverse group of designers, writers and researchers charged with elevating the user experience for GettyImages.com and iStock.com through human-centered design.We arelooking for aDesign Strategistto support our new end-to-end experience team (E3) and help improve the customer experience across the entire customer journey. This is an awesome opportunity to help shape a new team, support our mission to put customers at the heart of what we do and make meaningful improvements for the benefit of our customers and the business.Who You are:

• An experienced Design Strategist and/or Service Designer. Experience journeys, service blueprints and storytellingare what get you up in the morning.
• A strategic problem-solver. You consider multiple perspectives, objectives, and needs to arrive at the ideal solution.You’rebusiness-savvy while keeping your users’ needs at the forefront of your designs.?
• A successful juggler. You don’t get overwhelmed or flustered easily. You’re able to keep track of multipleprojects at once, manage your time efficiently and communicate scheduling with your manager and the broader team.
• Passionate. You are genuinely interested infindingthepain points across a complex customerexperience. You make it your business to know as much as you can aboutcustomersand their needs and make strategic recommendationsbased on their needs.?
• Collaborative. You enjoy working onnimbleteams. You’re a team player who puts the interest of the team above your own. You will collaborate with product managers, developers and design teams on research activities, strategy sessions, ideation, design, and testing ofpotential solutions.?
• A proactive team player who is eager and excited about producing awesome work. No task is too small or large for you. You are able to work alone or with partners to solve problems and develop clear action and execution plans for a task, informing your manager of progress appropriately.
• A storyteller. You’re able to develop clear and persuasive stories about your work that you share with a wide range of audiences, including business partners and stakeholders. You’re able to present research findings and design concepts to designers and product partners.
• Detail Oriented. You impress your teammates with the ability to pick out small nuances that no one else seems to notice. You’re proud that yourstrategyartifactsare always pixel perfect and you’ve thought through everyrecommendation rigorously.
• Flexible. You know that projects can adjust at the drop of a hat, you are adaptable an