Associate Technical Account Manager

Associate Technical Account Manager
UiPath, United States

Experience
1 Year
Salary
0 - 0
Job Type
Job Shift
Job Category
Traveling
No
Career Level
Telecommute
No
Qualification
As mentioned in job details
Total Vacancies
1 Job
Posted on
Feb 20, 2021
Last Date
Mar 20, 2021
Location(s)

Job Description

At UiPath we see boundless potential in the way we live. It drives the way we work. Our culture is our most valuable asset, that's why it acts like a compass to us. We’re fast, immersed, humble and bold.And that’s not just words on the walls.
Eliminating time-consuming tasks means people get to do more of what they love. It’s an inspiring, high stakes challenge that motivates us, and this common passion bonds UiPath employees globally. We all strive every day to be better and to accelerate human achievement.
We make robots, but we hire people. Would you like to be part of this journey?
We’re looking for motivated, bold, and humble individuals to take advantage of a unique opportunity to begin their software career. Our two-year associates program offers a structured program including training, mentoring from experienced team members, and boundless opportunities to help UiPath’s customers successfully utilize the product platform. The program will emphasize teamwork and will provide a combination of structure with clear expectations and the freedom to create great things.
Our Technical Account Manager team executes upon a wide variety of customer technical enablement efforts, ensuring they launch UiPath successfully, adopt it widely and are continually driving business value from UiPath. The Technical Account Managers are entrusted with some of UiPath’s largest and most strategic customers, working with stakeholders across all parts of the business and at all levels.The two year Technical Account Manager Associates Program is geared towards preparing new graduates to become Technical Account Managers at UiPath.This is what you will do at UiPath:Engage completely in the Associates Program: training and mentee opportunities, the UiPath software platform, and the goal of becoming a full Technical Account Manager at UiPathSuccessfully complete phases of the Associates Program including: training in RPA and associated technologies and client facing work, working to help customers behind the scenes, working with customers with mentors present, all the way to working to help customers independentlyBe a great teammate with a willingness to help othersThe Associate Technical Account Manager work towards the goal of becoming an extended part of client’s technical team ensuring automation solutions are running effectivelyWork towards assisting customers in resolving their technical challenges including provision of infrastructure installation, upgrade planning and oversightLearn to act as a technical advisor to customers while performing code reviews, infrastructure scaling guidance and holding preventive care sessionsWork towards assisting in technical support for customers to support pre-sales and post-sales processesHelp existing TAMs to address all product-related queries from their customers on timeLearn to hold educational and informational training sessions to enable our clients to use UiPath products effectivelyWork towards providing developers with customers’ feedback and contribute to identification and creation of new features or productsAssist in performing initial or secondary investigations and respond to online and phone support requestsShadow existing TAMs to deliver periodic reviews with customers (e.g. Health checks)Work with the team to proactively analyze customers’ needs and suggest upgrades or additional features to meet their requirementsStart to collaborate cross departmentally within UiPath to establish and communicate best practicesThis is what you will bring to UiPath:A degree in Computer Science or relevant degree (or degree pending)Experience in programming in school (C, C++, C#, Python, Java and/or Powershell for example)Fluency in written and spoken English is mandatoryExtracurricular activities, internships, and work experience during schooling is a bonusPrevious experience working with UiPath (with its free Community Edition and Academy training), Automation Anywhere, Blue Prism, Pega or Nice is a bonusSaaS and Cloud experience a bonusFamiliarity with software and front-end development<

Job Specification

Job Rewards and Benefits

UiPath

Information Technology and Services - New York, United States
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