Sales Administrator Job in United States
Sinch , United States

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1 Year
0 - 0
Job Type
Job Shift
Job Category
Requires Traveling
Career Level
As mentioned in job details
Total Vacancies
1 Job
Posted on
Feb 23, 2021
Last Date
May 23, 2021

Job Description

Are you interested in joining one of Sweden’s most leading tech brands and be part of our journey forward? We are one of the most successful companies in the world that you have probably never heard of, according to Forbes Magazine, and we have exciting future plans! We are looking for a Sales Administrator to help deliver great service towards our clients.

The essence of the role

Sinch is a leading communications platform provider serving customers worldwide. Our world class communications platform-as-a-service (CPaaS) processes over 30 billion API calls per year and combines programmable API’s, cloud computing with our unparalleled Tier 1 Super Network, to deliver one of the highest service levels in the industry.

The Sales Administrator position will report to the VP of Sales Operations and will play a key role in helping us achieve our aggressive sales goals. Sales Administrators will contribute significantly towards maintaining our reputation for excellent service and superior customer satisfaction. This role performs broad activities in support of sales operations. Primary activities include account maintenance, sales order processing. May handle inbound/outbound calls from customers, sales or inside sales teams. May perform reporting for sales teams.

As Our Sales Administrator, you will:

  • Work closely with the Customer Success team in processing orders on behalf of our Enterprise clients
  • Work closely with the Customer Success team in filing messaging campaigns on behalf of our Enterprise clients
  • Display excellent communication and customer service skills enabling you to successfully interact with clients and answer their queries
  • Produce monthly reports for the account teams (ex: customer/partner renewal notices, retention data, SMS volume amp; gross profit metrics)
  • Update Salesforce internal and customer records as directed by the Customer Success Manager or direct Manager
  • Provide Sales support and/or backup assistance to Sales team members as directed by the VP of Sales Operations.

Who are you?

  • University degree or equivalent work experience
  • One year of experience in a sales support role
  • One year of experience in CRM software, ideally, and Microsoft Office
  • Strong knowledge of sales performance metrics and KPIs
  • Exceptional verbal and written communication skills
  • Outstanding organizational and multitasking skills
  • High energy level and being self-motivated to exceed sales goals
  • Ability to collaborate and be an effective team player
  • Demonstrate entrepreneurial and creative approach to work

Join us on our journey!

Getting hired at Sinch is more than being a creative and dynamic individual with a solid track record. It’s about fit. Is your drive aimed at the same direction as ours? Does your interpersonal savvy and high-performance DNA match ours? Finding an sales administrator who can juggle a variety of exciting tasks will thrive in this environment. Strong skills coupled with professional and personable charisma is important in this highly creative and energetic environment, which is why the candidate who thrives in a fun environment while holding themselves and their teammates accountable will find a warm and welcome reception at Sinch like nowhere else!

Job Specification


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