WorkStep is a career development network for hourly job seekers. Our mission is to enable better career outcomes by providing a transparent job marketplace and access to advancement opportunities.
The Part-time Customer Support Associate supports the needs of all WorkStep users. You will help the growing number of hourly job seekers to ensure their success at every step of the job application and employment process. You’ll also be supporting the hiring needs of our employer partners.
You’ll be on the front lines representing our organization by providing empathetic engagement with both our job seekers and partners. The ideal candidate is adept at listening to and working with people and ultimately solving their problems! This remote position will be the second Support Associate hire and will report directly to the Operations Lead.
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