Program Management Director - Retail Operations & Merchandising

Program Management Director - Retail Operations & Merchandising
Samsung, United States

Experience
2 Years
Salary
0 - 0 USD
Job Type
Job Shift
Job Category
Traveling
No
Career Level
Telecommute
No
Qualification
As Described in Job Ad
Total Vacancies
1 Job
Posted on
Mar 2, 2021
Last Date
Apr 2, 2021
Location(s)

Job Description

Role and Responsibilities

For more than 40 years, the name Samsung has been at the forefront of innovation. Samsung's discoveries, inventions, and breakthrough products have helped shape the history of digital evolution. Today, Samsung Electronics Co., Ltd. is a global leader in technology, opening new possibilities for people everywhere. Guided by a simple philosophy “Inspire the World, Create the Future” Samsung is committed to developing new technologies and innovative products that enhance the lives of its customers, employees, and the global community.

Samsung Electronics is the largest subsidiary of the Samsung Group, amounting to 70 percent of the group's revenue and reigning as the world's largest technology company with more than $200 billion in revenue. Globally the company has a presence in 80 countries and employs more than 270,000 people. Samsung is the world’s leading provider of mobile phones, smartphones, and tablet computers—fueled primarily by the popularity of the Samsung Galaxy line of devices—and produces a wide variety of products and components ranging from color and mono-laser printers and copiers, virtual desktop infrastructure, solid state drives, set-top boxes, TVs, LCD panels, lithium-ion batteries, semiconductors, chips, flash memory, and hard-drive devices.

Samsung Electronics USA is a nearly $30 billion dollar business with a vast portfolio of superior quality mobile and electronics products. The business also plays a leadership role globally for creating the best new and next-generation products and platforms. Samsung’s vision is to reach and engage the consumer through revolutionary retail stores and experience centers.

BUSINESS UNIT

Our Samsung Electronics America Retail Operations Team is a growing a best in class organization within Samsung worldwide. We continue to challenge the existing retail models and processes to makes this team the home for talented, driven, and creative professionals, who want to be on the front lines of consumer electronics sales. Our team relishes the opportunity to push Samsung’s retail capabilities to be the new paradigm for consumer engagement. With our partnerships with the top consumer electronics retailers and its own experiential sites, Retail Operations is delivering a consumer experience to maximize both sales and consumer satisfaction.

If you are an individual who looks forward to finding opportunities in the challenges of building the best and most effective retail experience, then Samsung Electronics America’s Retail Operations Team has a fulfilling home and work family for you.

RESPONSIBILITIES

The leader of this team will be responsible for leading a cross functional team to deliver all Retail and Merchant Operations across all channels within the Mobile Business on behalf of the Retail Operations Organization

This individual will work with leaders and functional departments not limited to but including, supply chain, finance, marketing, Samsung’s field execution team, merchandising, go to market ops, carrier account groups, and relevant product strategy teams, to drive collaborative and cohesive product launch operations as well as going operational excellence.

This role will be responsible for the confluence of traditional marketing, retail merchandising and GTM capabilities to enable the customer experience operations, as a primary accountability.

This team will serve as the operational conductor for the following components of the retail operations plans/programs: Channel Team Ops, Marketing Ops, Finance (MDF Mgt), In-store Marketing & Merchandising Deployments, Digital Operational Alignment, Cross Channel Process and Planning.

This leader will also have key planning, communications and reporting responsibilities within retail operations and the overall mobility business

This role will lead and oversee a holistic PMO group dedicated to work across all of Retail Operations to lead and delivery project and program management functions for all major initiatives within the business

This leader will drive and deliver major portions of merchandising and marketing for store/retail readiness throughout the year.

This role will be critical to consistently assess and recommend process improvement, operational efficiencies, and innovative operating practices to ensure that Retail Operations delivers best in class delivery and excellence.

Job Specification

QUALIFICATIONS

Bachelor's Degree from an accredited university. MBA preferred

15 years of experience in large big box or dot.com retailers with a minimum of 10 years of Senior leadership in Retail Operations

Demonstrated experience in leading cross-functional teams

Mobile industry or consumer electronics retail experience strongly preferred, and/or relevant years of experience in direct to consumer and Retail channel strategy

Strong written and verbal communication skills able to regularly interact with both North American and HQ executive audiences with minimal oversight or support.

Strong analytical skills and ability to communicate key takeaways through impactful story-telling across both tactical and strategic areas of the business

Ability to work in ambiguous environments and design, develop and deploy executable plans for a national field organization.

Ability to work across all Retail channels – digital and physical – and build comprehensive plans to achieve success across the entire consumer journey.

Objectively able to look at available information and make recommendations

Positive attitude and ability to adjust as changes occur

Demonstrated leadership and ability to lead cross-functional partners without direct authority

Skills and Qualifications

* Please visit Samsung membership to see Privacy Policy, which defaults according to your location. You can change Country/Language at the bottom of the page. If you are European Economic Resident, please click here.

* Samsung Electronics America, Inc. and its subsidiaries are committed to employing a diverse workforce, and provide Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, gender identity, status as a protected veteran, genetic information, status as a qualified individual with a disability, or any other characteristic protected by law.

Job Rewards and Benefits

Samsung

Electrical/Electronic Manufacturing - Suwon, South Korea
© Copyright 2004-2024 Mustakbil.com All Right Reserved.