Manager, QA Engineering at SalesLoft
Kandidate, United States
Job Description
WHY YOU’LL LOVE SALESLOFT:
Put Customers First. Team Over Self. Focus on Results. Bias Towards Action. Glass Half Full.
These are the values that define who we are, that have empowered our staggering growth, and could be instrumental to your career development
Headquartered in Atlanta, Georgia, with offices in San Francisco, New York, Indianapolis, London and Guadalajara, SalesLoft has over 450 employees and is growing rapidly. As a testament to our Organizational Health, SalesLoft has been named twice by Deloitte as a ‘Fastest-Growing Technology Company in North America,’ featured by The New York Times as a start-up on a path to a $1B valuation, and has been recognized as a ‘#1 Best Place to Work in Atlanta’ three separate years. SalesLoft is ranked #1 in the emerging category of Sales Engagement software and is on a mission to equip companies to maximize revenue by creating a fantastic buying experience.
We’re redefining an age-old industry! This is challenging work but our team of brilliant creatives makes the journey thrilling. We’re fast-paced, innovative, and collaborative. We pursue excellence in everything and have a lot of fun along the way. Come join us!
THE OPPORTUNITY:
Although we’re proud of our history, we’re just as excited about the future. We want to create a world-class culture and company that attracts, develops, engages and retains elite talent.
At SalesLoft, our QA Manager role is pivotal to our company’s success. You will be a key member of our fast-growing and high-performing Engineering team. You will partner with the other QA Manager and Engineering Managers in the company to lead and drive continuous process improvements and innovation as well as establish trust across the org with Product Managers, Support, Technical Operations, and peer engineering teams.
As a QA Manager, you will help QA engineers to develop their career plans and assign project work tailored to their skill set. In addition to working with amazing colleagues who exemplify our ‘team over self’ core value, you will also have the opportunity to manage and define processes and metrics for a team that supports impactful and revolutionary software that is changing the way sellers sell. You will have an opportunity to make a difference.
WE’RE LOOKING FOR:
We are seeking a manager who exemplifies our core values and believes in servant leadership. We empower team members to do their best while holding them to a higher standard of growth, accomplishment, and results. We are looking for someone to bring industry standards and best practices to a QA engineering team in order to increase their efficiency and engagement, ultimately increasing our customers’ satisfaction.
On a day-to-day basis, you will be responsible for monitoring a QA automation project that’s already ongoing while providing technical direction, mentoring, and coaching. You’ll be developing and monitoring metrics to measure the quality that we are delivering to our customers. You will also take on a leadership role of one of our cross functional delivery teams - acting as a scrum master, making sure best practices are being followed, the team is supported, and blockers are escalated.
If you’re looking for an opportunity to learn more, do more, and become more than previously possible if you’re passionate about innovation, growth and serving customers and thrive in a fast-paced, developmental environment, then becoming our next QA Manager is the career path for you!
THE TEAM:
Our SalesLoft’s QA Engineering team is comprised of seasoned and up-and-coming QA engineers who are all aligned on one vision and mission:
- Vision: Every seller is loved by the buyers they serve (#saleslove)
- Mission: Equip companies to maximize revenue by creating a fantastic buying experience
The entire engineering team consists of people passionate about solving the customer’s problems and who is unflappable in the face of technical challenges. They are also the epitome of our core values - Customers First. Team Over Self. Focus on Results. Bias Towards Action. Glass Half Full.
THE SKILL SET:
- Previous people management experience
- Previous experience in the quality assurance field
- Previous experience with agile software development
- Previous exposure to Automated Regression testing efforts
- Experience establishing strategic relationships quickly
- Adept at understanding the root cause of customer requests and pinpointing the correct way to solve the problem
- Collaborative mentality
WITHIN ONE MONTH, YOU'LL:
- Attend SalesLoft's New Hire Orientation, where you will learn our SalesLoft story and understand what makes our "Lofters" unique
- Attend an Engineering Department orientati