Sales Application Specialist - East Coast
Fluidic Analytics, United States

Reporting to the Regional Sales Manager, the Sales Application Specialist, will be the technical face of Fluidic Analytics, demonstrating the value of the Company’s technology and driving sales through effective technical interactions, and supporting customers in the field as they develop their applications.

Responsibilities and Duties:

Be the technical representative of the Company prior to sales working with potential customers to ensure their understanding, adoption and success with our technology;

• Organise and execute instrument demonstrations on customer sites, working with technical team to ensure customer requirements can be met on the day.
• Manage the Fluidic demo lab space in the Greater Boston Area and when required perform instrument demonstrations in-house.
• Perform routine maintenance on the east coast US demo instruments at regular intervals.
• When required, run customer samples to ensure our products can deliver the customer’s expectations prior to a demo.
• Keep Sales team and CRM up to date with information about customer interactions
• Work with Sales, Marketing and Ramp;D to continually improve the effectiveness of demos, ensuring best possible chance of winning business.
• Participate in conferences and workshops to broaden the overview of the potential applications.
• Work with Marketing to proactively maintain an overview of the capabilities of competitors and develop strategies to manage these.
• Make recommendations to implement and improve the Company’s product designs and development strategies based on a deep understanding of a broad range of relevant applications.

Maintain and build on the Company’s in-depth understanding of the capabilities of its products and technologies, to ensure the company remains at the leading edge of innovation;

• Educate existing and potential customers and collaborators about our technology, and work with them to identify novel applications through the delivery of seminars, conference talks and live demonstrations.
• Use interactions with customers and the market to assist the Marketing team in formulating sales strategies and assess their ongoing effectiveness.

• Participate in conferences and workshops to broaden the overview of the potential applications.
• Work with Marketing to proactively maintain an overview of the capabilities of competitors and develop strategies to manage these.
• Make recommendations to implement and improve the Company’s product designs and development strategies based on a deep understanding of a broad range of relevant applications.

Requirements

You’ve got this covered:

• PhD or equivalent 3 years’ experience in biophysics, biochemistry, chemical engineering or similar fields
• Experience working in an SME (small to medium-sized enterprise) beneficial but not essential
• Experience working in an Field Application capacity within the protein characterization space beneficial but not essential

• Attention to detail ensuring all customer interactions are executed flawlessly
• Problem solver - independent and creative in finding solutions and identifying opportunities
• Must be willing to travel (50% or more of time),
• Full driving license

Benefits

What you can expect from us:

• Competitive Salary and commission
• Car Allowance
• Retirement plan
• High quality medical insurance
• PTO
• Inclusive team environment where your contribution will truly make a difference

At Fluidic Analytics we value people for who they are and the contribution they make. An Equal Employment Opportunity employer, we are committed to being a diverse and inclusive working environment where all qualified applications are welcomed regardless of gender, race, religion, age, socio-economic background, disability, sexual or gender orientation.

Job Rewards and Benefits