A sign on bonus up to $5000 may apply to qualified candidates!
Join the Transform Home Services LLC team as a Refrigeration and Appliance Repair Technician!
Transform Home Services LLC is a leading provider of Home Improvement, Protection and Repair services nationwide. We serve over 10 million customers annually with services including Appliance Repair, Home Warranties and Home Improvement solutions such as Kitchens, Windows, Doors, Flooring, HVAC and more. We partner with most of the leading Home Services related retail brands including Sears to help customers improve their homes and the appliances within.
As an Appliance Service Technician, you must be highly organized and possess excellent communication skills. We are seeking a dedicated team player who is able to ensure fast, flexible, and expert service to every customer via excellent time management skills.
At Sears, we provide competitive pay and ongoing training in a collaborative, supportive, and team-oriented setting. In the Service Technician role, you will enjoy working independently as a representative of a leading retailer and in-home service provider.
For the Service Technician, we provide the following:
• Service van
• Specialized tools
• Uniforms
• Laptop computer
• Smartphone
• Home dispatched (most locations)
• Industry training
• Various incentive plans
• Career opportunities
Responsibilities/Skills/Experience Requirements :Residential Appliance/Refrigeration Repair Technicians have opportunities to repair Refrigerators, Freezers (sealed and non-sealed systems) and other home appliances such as Washers and Dryers, Gas and Electric Stoves, Microwave Ovens, Dishwashers, Trash Compactors, and Garbage Disposers in the customers’ homes.
Appliance repair responsibilities include:
• Providing timely and quality repairs of customers’ products
• Maintaining high-quality customer service and care
• Promoting and selling additional products and services
• Meeting key performance metrics and/or productivity goals
• Providing knowledgeable and courteous repair service
• Looking for ways to improve business performance and enhance the customer experience
• Communicating benefits of the Value Added Services Process to the customer
Requirements
Technician Responsibilities and Requirements
· Accurate diagnosing and repairing major home appliances.
· Providing the customer with an accurate estimate of the cost of repair.
· Collecting payment from the customer once repair job is completed.
· Providing knowledgeable, courteous and professional customer service at all times.
Technician Requirements
· Minimum 1 year related work or school experience
· Active and valid Driver’s License
· High School Diploma or GED (Graduate Equivalency Degree
· Mechanical comfort Certification:
· EPA Universal required for Refrigeration Repair position
Benefits
Benefits:
· Health, dental, vision insurance.
· Company provides service vehicle, tools, iPhone, gas card, and more
· 401k
· Ongoing certification and training on new technology