Case Investigator

Case Investigator
OneTouch Direct, United States

Experience
1 Year
Salary
0 - 0
Job Type
Job Shift
Job Category
Traveling
No
Career Level
Telecommute
No
Qualification
High School or equivalent
Total Vacancies
1 Job
Posted on
Mar 5, 2021
Last Date
Apr 5, 2021
Location(s)

Job Description

ACCELERATE POSSIBILITY

*** Competitive base salary + great benefits! ***

ABOUT US

At OneTouch Direct (OTD), we do things differently. We provide a fun, high energy, culture-focused environment where we recognize our top performing employees for their hard work. Our company started as a small team with a desire to blend creative marketing with contact center expertise in order to provide solutions that enable our clients to build a stronger brand identity and boost sales. Since our inception, OTD has grown to be a preeminent provider of global contact center solutions.

We understand the importance of keeping the world connected and we take pride in playing our part during this time of uncertainty. We are looking for energetic people to join our amazing team and start earning great pay, benefits and more!


Job Overview

The Contact Tracing Representative will be trained in response to the COVID-19 pandemic. This team is critical in minimizing disease transmission and slowing outbreak progression in the community. Additionally, it allows the team to provide individuals with the education and support to protect themselves and their families. Through the contact tracing process, individuals are provided with education and guidance to: understand their risk of illness; quarantine themselves from others who are not exposed; monitor themselves for illness; and minimize the possibility that they could spread the infection to others.

Requirements

  • Relevant experience related to the position and an understanding of health and disease
  • Exhibit an ability to speak, read, and write English
  • Bilingual is preferred (Spanish/English)
  • Exhibit sound critical thinking and judgement skills
  • Excellent interpersonal skills and ability to interact professionally, appropriately and effectively with a wide range of culturally diverse individuals during a time of crisis and distress
  • Computer skills are necessary and should include the ability to access and navigate various databases and software programs following training
  • Equally comfortable working individually and within a team environment that emphasizes interdisciplinary collaboration
  • Must be 18 years of age or older
  • High School Diploma required. Bachelor’s Degree preferred.
  • Background check is required
  • Present evidence of identity and authorization to work in the United States (I-9 documentation)
  • Availability some weekends and evenings
  • WORK FROM HOME REQUIREMENTS: Must have working home-based PC with camera (video conference capabilities), power surge protector, headset and high speed internet access.

Benefits

  • Full time. 40 hours per week schedule with overtime opportunities!
  • Great pay. Hourly base salary
  • Training. Extensive paid training!
  • Great Paid time off. You'll get 5 days PTO + 5 paid holidays!
  • Benefits. Medical insurance partly paid by the company + dental amp; vision, life insurance available.
  • Teamwork. We believe in teamwork and having fun together while we work, with frequent contests and recognition events!
  • Employee Referral Program. One of the best unlimited employee referral bonus programs out there.

Job Specification

Job Rewards and Benefits

OneTouch Direct

Information Technology and Services - San Antonio, United States
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