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Credit Manager Job in United States
Armstrong Flooring, Inc. , United States

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1 Year
0 - 0
Job Type
Job Shift
Job Category
Requires Traveling
Career Level
As mentioned in job details
Total Vacancies
1 Job
Posted on
Mar 6, 2021
Last Date
Jun 6, 2021

Job Description

Our Credit Manager leads our well-controlled credit, collections, claims, adjustments, and billing for North America. Reporting to the Director, Customer Service and Credit, you will oversee accounts receivable investment around $50M’s (yearly sales of gt;$500M).

Location: 2500 Columbia Avenue, Lancaster, PA 17604 temporarily 100% remote due to COVID
New Location Coming Summer 2021: 1770 Hempstead Road, Lancaster, PA 17601. Catch a sneak preview here!

Credit Manager Salary: $72,000 - $102,000, based on experience (Gr. 10/11)

How you’ll contribute to the team:

  • Lead and develop a team of 6 Accounts Receivable professionals.
  • Lead the credit team to achieve key AR metrics (% current, DSO, non-standard AR resolution and maximizing profitable sales) at best in class levels for North America.
  • Conduct thorough and timely credit line reviews. Seek sufficient level of financial data direct from customers together with data to be collected from the credit community and Armstrong Flooring’s experience to determine appropriate credit positions. Obtain authorized approvals on proposed credit lines.
  • Evaluate customer financial profiles to identify deficiencies and take corrective actions to minimize and avoid exposure in high risk situations.
  • Conduct customer visits to engage and understand the business of our customer base. Build relationships with customers and improve credit awareness.
  • Ensure appropriate knowledge and processing of secured transactions exists within AR team relevant to customer type.
  • Perform monthly aging reviews and engage with AR team to ensure timely collections and resolution of payment disputes. Keep management informed in all high-risk matters, making proposals as appropriate.
  • Engage and lead order-to-cash customer focused teams to improve efficiencies and the customer’s experience via benchmarking industry best practices. Create a team environment to ensure support of business strategies and influence process improvements.
  • Provide monthly and quarterly reporting on bad debt accruals, cash discount accruals, non-standards, and contra receivable accounts. Provide monthly summaries and analysis on AR portfolio and major accounts.
  • Evaluate and adjust team structure as appropriate to ensure team collectively operates efficiently, continuously achieves expected performance levels, and remains compliant. Lead hiring, training and continuous development of team.


What you'll bring to the table:

  • Bachelor’s degree in Finance or Accounting PLUS 5+ years' experience at a manager level
    OR MBA PLUS 3+ years' experience at a manager level
  • Experience with international credit

We'll be excited if you have:

  • SAP experience
  • Experience with multi-channel customer types distributors, retailers, and contractors.


You’ll see it in the vibrant colors of your school hallway, doctors and nurses will walk it while caring for your loved ones, your family will gather on it while creating everlasting memories. We are North America’s #1 producer of resilient flooring products and our mission is to inspire great spaces.

That’s us. That’s Armstrong Flooring.

Community amp; Philanthropy: We have a heritage of investing millions of dollars in programs that enhance the neighborhoods where we live and work. Additionally, we’re proud that our employees regularly and willingly give of their time and talents to support the efforts of local organizations.

Sustainability: Armstrong Flooring has a long-standing reputation for sustainable innovation, starting with using cork waste to make linoleum floors over 100 years ago. We continue to develop products that have lower environmental footprints, and in some cases, reduce the environmental footprints of the buildings where they are installed.

At Armstrong Flooring, every employee has a development plan and discussions around career growth. We have many employees with diverse backgrounds and career paths. We offer the following opportunities which promote a growth culture:

  • Certifications
  • On-the-Job training
  • Tuition reimbursement
  • Instructor-led amp; online courses
  • Job shadowing
  • Cross-functional team projects


  • Choice of competitive Medical, Dental and Vision plans - effective Day 1 of employment
  • 401k with company match
  • Health Savings amp; Flexible Spending Accounts
  • Prescription plan with mail-order options
  • Dependent Care Flexible Spending Account
  • Paid vacation with graduated schedule amp; option to purchase more
  • Paid holidays
  • Product discounts
  • Employee Assistance Program


  • Company celebrations amp; department gatherings
  • Recognition program
  • Service awards

We are an Equal Opportunity Employer: Armstrong Flooring provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

We strongly encourage people from underrepresented groups to apply.

Job Specification

Armstrong Flooring, Inc.

Information Technology and Services - Lancaster, United States