Inside Sales Rep - Fully Remote, Call Center
Alpine Home Air Products, United States
Job Description
Alpine enjoys a nationwide reputation for quality products and for providing genuinely helpful service. Alpine designs HVAC solutions for our customers nationwide. We ship heating and cooling equipment to our customers' homes or businesses and help them find local installers. We have a strong following and many repeat customers. Alpine experiences double-digit growth year over year. We are the largest and most tenured e-commerce retailer of heating and air conditioning equipment. Our customers give Alpine the highest ratings in our industry with an average score of 4.8 out of 5 across tens of thousands of reviews. Top salespeople at Alpine earn more than $100,000 per year, with no caps on performance.
We are searching for top salespeople who enjoy talking on the phone with customers, offering consultative technical solutions and closing business. This position is primarily phone sales with some live chat consultation time. All leads are hot and come inbound with required follow up. It is typically 40 hours per week with about 20 new inbound leads and 60 outbound follow-up touch points per day. In the position, you will talk to homeowners, contractors and small business owners around the country about their HVAC needs and sell tailored solutions. HVAC training is provided in the first month with ongoing training throughout the year. Your computer equipment, dual monitors and a headset are supplied.
Requirements
A top contender for this position.
- Can help extend our brand of offering consistent, genuinely helpful service to our customers
- Enjoys helping people
- Possesses excellent verbal communication skills with good voice modulation
- Has a successful track record of phone sales and is a closer
- Can easily navigate computers and CRM systems
- Can type quickly and accurately
- Is a great listener
- Uses creativity and ingenuity to overcome objections
- Has initiative and resourcefulness
- Is a people person"
- Has a competitive spirit, without compromising the team or customer experience
- Has an aptitude for grasping and retaining technical concepts and in turn, explaining them in easily digestible terms for the customer
- Is a problem solver, enthusiastically taking on the challenges of determining what customers need
- Has a can-do attitude and positive spirit
- Can manage a steady routine of sales activity
- Is organized with strong follow-through
- Is a responsible, reliable professional
- Has discipline and strong accountability to maintain high standards for metrics, call quality and structure
- Has personal integrity
- Rarely makes excuses and takes responsibility for actions
- Has mental and emotional stamina
- Has a remote backup plan for power, equipment or internet outage
Benefits
- $40K base pay plus sales commissions with 10 levels of stretch goals and increasing payouts - mid-level earns $75,000 per year, with ability to exceed $100,000
- Group health insurance plus health savings account, retirement savings plan, commuter benefits, paid time off
- Paid educational and professional development training
- Work-from-home (remote), even after COVID19 is resolved
- All computer equipment and training are provided
ABOUT US
We are future-minded innovators working to provide intelligent heating and cooling solutions to everyday homeowners. Started in 2002, we are the first ecommerce company to sell HVAC equipment to homeowners online and by phone. We have helped hundreds of thousands of customers while maintaining the strongest reputation in our industry.
We seek to create great experiences for our customers, vendors and employees. At Alpine, our primary value is that everyone wins.
Learn more and view all openings at: alpinehomeair.com/careers