Digital Account Coordinator
Rokt, United States

Rokt makes e-commerce smarter, faster, and better. When customers are buying online, they increasingly expect more personalized and relevant experiences. Rokt uses real-time data and decisioning to deliver the next best action for each person in each Transaction Moment. Founded in Sydney in 2012, Rokt now operates in the US, Canada, UK, France, Germany, Australia, New Zealand, Singapore, The Netherlands, Spain, and Japan. Our clients include Live Nation, Staples, Groupon, GoDaddy, Expedia, Wells Fargo, Vistaprint, and HelloFresh. Rokt unlocks the hidden potential in every single Transaction Moment.

With an annual revenue run rate of more than USD$100m and a vibrant company culture, Rokt was recently listed in Built In NYC's ‘Best Places to Work’ in New York. Our award-winning culture is guided by our four core values: Smart with Humility, Customer Obsessed, Conquer New Frontiers, and Enjoy the Ride. These values help us recruit, retain, and promote the right talent around the globe and ensure we have the right conditions to do our best work. Rokt closed our Series D in 2020, raising US$80m from TDM Growth Partners and existing investors. The investment supports our continued investment in research and development.

We are profitable, growing fast, and having fun transforming the world of e-commerce.

Learn more at rokt.com.

The Digital Account Coordinator role is an entry level role suited for someone who is passionate about uncovering insights on what strategies drive the best return for our portfolio of global clients.

This creative self-starter will work closely with a Senior member of the Customer Success team to develop and execute strategic growth initiatives including but not limited to: day-to-day management of accounts, interpreting data and making strategic optimizations, approaching content creation with a creative mindset, and making strategic recommendations to clients through compelling visuals and data-driven presentations.

This role will provide an excellent foundation for professional growth, with a real opportunity for career progression and international travel as the company expands globally.

• Work closely with team to develop and execute strategic growth initiatives including but not limited to: day-to-day management of accounts, interpreting data and making strategic optimizations, approaching content creation with a creative mindset
• Making strategic recommendations to clients through compelling visuals and data-driven presentations.
• Developing relevant client-facing account proposals with the support of cross-functional teams
• Proactively supporting the Account Management Team in campaign setup and launch as well as taking initiative to determine strategic account recommendations to increase client's overall return
• Keen interest in data amp; the ability to create a story from this data to put forth actionable solution

Requirements

• Bachelor’s degree (Advertising, Marketing, or other aligned field); some relevant prior experience be it by way of permanent, casual or internship role (digital experience preferred but not required)
• Passionate about growing brands' digital footprint - within the food amp; beverage and subscription retail verticals, and more
• Tech Savvy - Comfortable using online marketing and email platforms to communicate across teams amp; measure performance
• Effective Communicator - Keeps others informed and up to date on his/her priorities, current tasks and work completed. Welcomes constructive criticism for career development
• Creative Thinker - Approaches projects, proposals, and account optimizations with a creative lens. Able to interpret and extract insight from data amp; convey in an effective manner
• Problem solver - Approaches problems with common sense and practical solutions orientation
• Highly Organized Self-Starter- Responds well under pressure and is able to prioritize amp; complete tasks efficiently amp; effectively. Bias to speed yet detail-oriented
• Self driven entrepreneurial spirit
• Positive, can-do attitude amp; a fun personality
• (Preferred) Experience with Microsoft Office, Photoshop, Tableau, and Hubspot (not required but viewed favorably)

Benefits

• Work with the greatest talent in town. Our recruiting process is tough. We hold a high bar because we have a high performing culture - we only want the brightest and the best.
• Join a community. We believe the best things happen when we come together to solve complex problems and make meaningful connections with each other through interest groups, sports clubs, and social events.
• Accelerate your career. Develop through our global training events, ‘Level Up’ investment, online traini

Job Rewards and Benefits