Director, Trade-In Supply
Samsung, United States
Job Description
Position Summary
For decades, Samsung has been leading the charge on innovation. We see beauty in achieving excellence and our passion for change fuels our discoveries, inventions, and breakthrough technology. We believe that technology can, and should, make the world a better place, so we create new possibilities for people everywhere, push the limits of what’s possible, and constantly innovate.
At Samsung Electronics America, we take pride in the creativity and diversity of our talented people – they are at the forefront of everything we do. Their skillset and mindset drive our continued success. Only the resilient and resourceful thrive in the daily dose of unexpected at Samsung. We unapologetically push to achieve unforeseen potential in everything we do, both within the workplace and at home. We fearlessly face challenges head-on, conquer the unconquerable, and are comfortable living in the uncomfortable zone.
Together we make the impossible possible. Because at Samsung, we Own the Unknown.
Are you ready to #OwnTheUnknown? Join us.
If you have ambitions to be a part of a Best in Class sales organization, Samsung’s Carrier Sales Account is the place to be. We use deep consumer insight, experience, and market-driven innovation to develop new product and solution concepts to sell out in retail. Bringing new hardware, software and services to market, we work directly with key product planning groups for each business unit for our customer to get Samsung products into users’ hands. We provide new ways to bring Samsung products to market at one of the globe’s leading carriers.
The dynamic culture at Samsung offers both great challenge and great reward. If you want to work among the very best talent in the industry, working on the most innovative products in the world, Samsung is the place to be.
Director of Trade-In & Supply would be responsible for managing the SEA Mobile Trade-In processes for all categories as well as the syndication of the service. He/she will also be responsible for managing the supply pillar for our CPO programs
Job Specification
Role and Responsibilities
Management and tracking of P&L for TI across all categories/channels
Work with account/category managers to align demand forecasting
Forecasts for finance
Validation/reconciliation of invoices
Ensure proper allocation of proceeds
Assist in modeling new programs
Management of MAP file and depreciation
Management/approval of disposition of devices
Day to day operational management
Business PM for new trade-in initiatives
Assist FP&A manager on MAP management/depreciation
Spearhead onboarding of new projects from a technical side both for s.com as well as other channels
Improve reporting and reconciliation of reports and ensure audit compliance
Reporting & data requests from management
Skills and Qualifications:
Bachelor’s degree (BA or BS) required; MBA highly desired
Combined 15+ years of experience in the areas of Trade-in, sales operations for OEM or carriers in the mobile industry
Any experience in incubating, launching and scaling new products/platforms would be highly preferable
Experience working in a matrix organization
Experience managing customer relationships from a supply perspective
Necessary Skills & Attributes:
Develop and maintain excellent working relationships with all assigned levels within and outside the company.
Plan, organize, and prioritize multiple assignments and projects.
Review detailed product development, marketing documents and media materials as needed.
Demonstrated competency in both oral and written communication modes for both internal and external personnel at various levels.
Work independently and in a team environment in order to achieve customer business objectives, personal and team goals and complete assignments within established time frames and specifications.
The ability to develop tasks and work assignments, based on sometime vaguely defined objectives.
Physical/Mental Demands and Working Conditions:
The position requires the ability to perform the essential duties and responsibilities in the following environment:
Work is generally performed in an office environment.
Operate a computer keyboard and view a video display terminal 50% of work time, including prolonged periods of time.
The movement and transportation of equipment, most of the time under 25 pounds.
Performs work under time schedules and stresses which are normally periodic or cyclical, including time sensitive job stress, fatigue, unpaid over-time, intellectual challenge, constant technical data feedback, language barriers, and business management stress.
Machines, tools, equipment, and work aids representative and commonly associated with PCs, printers, and office work areas.
Frequently works additional hours beyond normal schedule.
Under very little direct supervision with a high level of responsibility to apply general policies and guidelines where decisions are seldom monitored and consequences of decisions adversely affect operating results and management decisions. Complete access to confidential company data where disclosure may jeopardize the company’s competitive position.