Creative Director (Remote)
Mattermost, United States

Mattermost is the industry’s leading open-source enterprise-grade messaging platform. Customers including Intel, Ubisoft, Samsung, Cigna, BNP, European Commission, Social Security Administration, and Affirm use Mattermost to enable their teams to collaborate securely and privately anywhere. Many of the world’s leading privacy-conscious enterprises like The US Department of Defense work better by connecting people, tools, and automation to increase developer collaboration using Mattermost. Our private cloud messaging platform offers secure, configurable, highly scalable messaging using web, mobile, and desktop applications and provides deep integrations with hundreds of SaaS and on-premises tools and applications.
We value high impact work, ownership, self-awareness and being focused on customer success. If these values match who you are, we hope you'll learn more about working at Mattermost and apply!
We’re looking for a trailblazer to be theCreative Director for Mattermost. In this role, you will be a hands-on designer and creative strategist that develops the front-end of all marketing campaigns, channels, and assets. The ideal candidate will demonstrate strong brand instincts with the ability to marry beautiful design with functional user experiences.
Reporting to the Vice President of Marketing, this individual is an experienced, hands-on designer that will apply their deep knowledge of design principles across the entire marketing organization. This role is a people manager and will build and manage a team of direct reports within approximately 12 months.Responsibilities

• Lead the end-to-end creative direction and design for Mattermost marketing campaigns, channels, and brand assets
• Translate strategic marketing inputs into creative strategies and compelling visual design
• Own and drive digital product and omnichannel design direction across all customer touchpoints
• Deliver the Mattermost brand strategy and aesthetic and ensuring visual, communication, and brand standards are met in all go-to-market executions
• Manage the creative process from concept to completion, inclusive of owned, earned and paid media campaigns, owned channel development (Mattermost.com), and key assets/marketing collateral
• Implement a test/measure/learn/optimize process for key assets and creative deliverables
• Oversee the production of deliverables, timelines and budgets for all creative projects
• Design the Mattermost website while abiding by growth marketing best practices regarding navigation and path-through-site, SEO, user conversion, and general customer experience

Requirements

• 10 years experience as a designer with experience translating complex information into compelling design for a technical audience
• Highly collaborative and takes feedback well while equally comfortable taking charge and making the final call on all design decisions
• Strong communicator with exceptional people skills and the ability to present work to executive audiences
• Exceedingly collaborative but resourceful - capable of leading complex cross-departmental efforts while maintaining an owner mentality and driving through-put projects to completion
• Proactive and creative problem-solver with the ability to identify problems and solve them collaboratively
• Highly organized, strong attention to detail, and ability to manage multiple projects in a fast-paced startup environment
• Player/coach - strategic thinker with the ability to roll up sleeves and execute
• Exceptional EQ, communication skills, and ability to develop and maintain interpersonal relationships up, down, and across the organization
• Willingness to wear multiple hats, and ability to deliver high-quality results in a rapidly-evolving environment

Mattermost is a remote-first company with staff living and working across the globe.We are currently hiring staff in these countries/regions:
Australia - Canada - Chile - Finland - Georgia - Germany - India - Mauritius - Philippines - Poland - South Africa - Turkey - Ukraine - Uganda - United Kingdom - United States
We are constantly working towards adding more countries/regions to this list, but first we need to make sure we are compliant with local laws and regulations, which takes time.
Mattermost is made up of people from a wide variety of backgrounds and lifestyles. We embrace diversity and invite applications from people from all walks of life. We don't discriminate against staff or applicants based on gender identity or expression, sexual orientation, race, religion, age, national origin, citizenship, disability, pregnancy status, veteran status, or any other differences. Also, if you have a disability, please let us know if there's any way we can make the interview process better for you; we're happy to accommodate!