Pharma Solutions Architect
TetraScience, United States
Job Description
TetraScience leads the Ramp;D Data Cloud category, activating data flow across multiple global pharma and biotech organizations. Scientists worldwide rely on TetraScience’s innovative Tetra Data Platform and Tetra Lab Monitoring applications to accelerate their digital lab transformation.
As a Pharma Solutions Architect, you will work closely with our scientific end-users to design, architect, and deliver highly impactful solutions to pharmaceutical and biotech customers. In this role, you will work to understand scientists' and Ramp;D IT analysts' needs, analyze their data environment, assist in the design and implementation of our solutions, and aid in integration with clients' data systems. Demos, training, technical support, and business development will be deployed where appropriate.
This is a highly customer-facing role and requires deep understanding of the data management and flow in one (or more) scientific domains including process development, analytical chemistry, CMC, MAbs discovery, lab automation, protein production, in vitro screening, or assay development.
Responsibilities
- Work with lab scientists and lab managers (or Ramp;D IT with lab data responsibilities) to understand and define the workflow needed to solve their problems. Translate this knowledge into solutions using the Tetra Data Platform.
- Work with the Product and Engineering teams to create product plans - both one-off and platform-based.
- Customer Success - helping the customer implement our platform through process change management, while collecting feedback for TetraScience about what’s working and potential improvements
- Synthesizing customer feedback into a cohesive vision for how labs can work better through seamless data flow
Requirements
- Scientific background and/or 3+ years professional experience in Life Sciences Ramp;D IT / Informatics. Previous experience as a practicing bench or data scientist highly valued.
- Deep understanding of Life Sciences lab information systems such as ELN, CDS, MS, NGS software, LIMS, Registration, LES, analytics, visualization suites
- Deep understanding of drug discovery, development, and manufacturing processes. Experience in large molecule or new modalities is a plus
- Excellent technical, business, written, and verbal communication skills
- High-bandwidth: thrives when managing multiple simultaneous projects
- Intellectually curious: Unwavering drive to learn and know more every day
- Ability to deal with ambiguity and thrive in a constantly changing and evolving work environment
- Technical experience in software engineering, cloud, web API, network, Windows and Linux OS, data science. Experience with AWS application stack preferred
Benefits
- Ability to choose and craft the next step in your career path as a Data Engineer, Solutions Architect, or Customer Solutions professional. Room for you to explore your interest, improve skills, and tailor your career direction based on your passion and interest.
- Professional development fund for you to gain relevant certificate such as AWS Solution Architect certificate and etc.
- Competitive salary and equity and in a fast-growing company
- Comprehensive Medical, Dental, and Vision coverage provided to all employees in employment package
- Generous paid time off (PTO)
- Flexible and remote working options available.