EMITS Policy, Process and Operations Support Lead
Que Technology Group, United States

MUST have a SECRET clearance.

This individual will be responsible providing daily leadership support of all EMITS Program ITSM Policy, Process, and Operational Support requirements, to include: Asset Management, IT Service Transition process development and implementation, IT Service Operations process development and implementation, DR/COOP, Availability and Capacity Management, Network Operations Center support teams, and operational dashboard development.

Requirements

Degree - Bachelors Preferred

Years of experience - 10+

• One Cybersecurity Level III certification (any category or specialty), as defined in DoD 8570.01-M and required by DoDD 8140.01.
• Experience providing IT infrastructure services to DoD organizations, with experience providing IT support to NIPRNET and SIPRNET environments.
• Experience leading multiple concurrent IT projects (e.g., capacity planning, application migrations, etc.).

Skillsets: IT Infrastructure Operations, ITIL Incident Management, ITIL Problem Management Process, ITIL Service Operations Processes, ITIL Service Design Processes, Information Tech Service Mgmt (ITSM), Process Improvement, ServiceNow Configuration Mgmt Database

Benefits

$10,000 Sign On Bonus

Free Medical coveresage

Up to 6% match of 401k

and more..

Job Rewards and Benefits