Cleared Customer Services/Information Technology Officer
Leading Path Consulting, United States

Experience
1 Year
Salary
0 - 0
Job Type
Job Shift
Job Category
Traveling
No
Career Level
Telecommute
No
Qualification
Bachelor's Degree
Total Vacancies
1 Job
Posted on
Mar 18, 2021
Last Date
Apr 18, 2021
Location(s)

Job Description

Position is with the McLean customer in Virginia and requires an active TS/SCI w/ Full Scope Polygraph clearance.


As a Customer Services and Information Technology Officer (CSITO) directly supporting the customer, you will be trusted to provide both critical technical support in addressing complicated IT-related issues and delivering exceptional customer service. In this role a typical day will include:
• Working as part of a motivated, high-performing and collaborative team
• Resolving critical IT-related issues that negatively impact the customer’s mission
• Collaborating with teammates and government customers to identify process improvements
• Lending expertise and institutional knowledge to less experienced CSITO’s to improve the overall technical excellence of the team
• Manage personal metrics, alignment to KPI’s, and the office’s ticket queue


Environment:
• Alignment to a mission-critical role that directly impacts the customer’s ability to effectively execute its mission.
• Direct engagement with contractor leadership that centers upon career development/mobility, enhanced performance evaluation, and corporate information sharing amp; networking opportunities.
• Placement on a dynamic team of talented professionals that organically fosters an environment of innovation, collaboration, and trust.

Requirements

REQUIRED QUALIFICATIONS:
• Education: Bachelor’s degree in Computer Science, Engineering, or a related technical discipline, or the equivalent combination of education, technical certifications or training, or work experience.
• Minimum of 6 years related experience.
• Technical Skills: Experience with Active Directory, Windows 7, Microsoft Outlook, Microsoft Office, and demonstrate hardware/application troubleshooting skills.
• Security Clearance Level: Top Secret/SCI with Polygraph
• Preferred Qualifications: Knowledge of customer product base (software/hardware).

Benefits

Leading Path is an award winning Information Technology and Management Consulting firm focused on providing solutions in process, technology, and operations to our government and Fortune 500 clients. We offer a professional and supportive family-friendly work environment with a strong work-life balance. Leading Path provides a comprehensive and competitive benefits package, 401K, tuition reimbursement and opportunities for professional growth and advancement.

Job Specification

Job Rewards and Benefits

Leading Path Consulting

Information Technology and Services - Philadelphia, United States
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