IT Consultant (San Diego)

IT Consultant (San Diego)
Pliancy, United States

Experience
1 Year
Salary
0 - 0
Job Type
Job Shift
Job Category
Traveling
No
Career Level
Telecommute
No
Qualification
Unspecified
Total Vacancies
1 Job
Posted on
Mar 19, 2021
Last Date
Apr 19, 2021
Location(s)

Job Description

About us

Pliancy empowers IT leaders to revolutionize the way businesses value technology. As a collaborative problem-solving team, we provide high-touch consultation and white-glove support to life sciences and finance organizations.

Our employees and clients find that we’re starkly different from other IT organizations because we challenge the status quo in two major ways: by putting people first in every decision we make, and by innovating towards simplicity and sustainability. Whether streamlining a client’s race to a cancer cure or securing the fine details of data integrity, we’re driven to help people.

And as a people-first company that invests in the long-term success of our employees, we’re looking for creative thinkers who like to solve interesting problems. We have a culture of mentorship, and prioritize curiosity and empathy in our hiring decisions.

Why work with us?

  • Get to be a founding member of our new San Diego office, which poses huge opportunity for the entire company
  • Clients solving challenging problems with meaningful purpose
  • Top-of-their-game peers who have fun with what they do and take teamwork seriously
  • Rapid company growth (75% year over year) with opportunity to see the impact of your efforts on the company
  • Emphasis on professional growth supported by our client-billing model
  • Great culture driven by empathetic people (we really do treat our people as family)
  • Benefits and perks built to support you and your family while we grow together

What's an average day like?

The clients you'll work with are exclusively Life Sciences firms, as well as Capital Management firms (likely Venture Capital, Private Equity, or Hedge Funds). These clients are very friendly and enjoyable to work with. You're treated as one of their own, not as an outside individual. We're a fun, relaxed team who has a passion for technology and helping our clients through creative solutions. If you love a challenge, building relationships, and socializing with fellow team members you'll love our culture.

A typical week is a mix of four-hour and eight-hour scheduled visits consulting with your primary clients, researching solutions, implementing projects, using technology to improve process and workflows, improving documentation, training users, and responding to ad-hoc requests. You'll also enjoy catered lunches onsite or meet up with teammates nearby for meals and coffee.

When not scheduled at your clients' sites, you may drop in at the local office to collaborate with a coworker on pending issues. The remainder of the time is spent with the team on internal solutions, special projects, ticket escalations, and learning new technologies.

Who are we looking for?

You're an attentive, sociable person who loves connecting with the people you support and working in a team environment. To you, clients are people, not cases to solve you build relationships, and as a by-product, you build trust. Few things make you feel better at the end of a workday than helping your team work swiftly and efficiently toward a common goal. You look out for your people and they’re grateful for your responsiveness. You enjoy solving business problems through the clever use of emerging technologies, often pioneering the adoption of these tools.

Requirements

(these are recommendations, not requirements - we review all applicants)

Must have

  • Soft skills (Personality, Relationship Building, Communication Skills, Stress Management)
  • Experienced and comfortable supporting executive teams and asserting opinions
  • Intimate Windows and MacOS knowledge
  • 3+ years of general IT support experience
  • Incredible sense of pride and passion for what you do and a desire to help your teammates
  • Aptitude (Ability to learn new technologies quickly)
  • Troubleshooting (Ability to work through issues methodically)
  • Ability amp; willingness to properly document processes and assets
  • Active Directory / Azure AD
  • Cloud based services (O365 / GSuite / Box / Egnyte or similar services)
  • General understanding of networks including wireless mesh networks
  • Authorization to work in USA for any employer

Nice to have

  • Prior experience supporting Life Sciences and Capital Management firms (VC/PE/Hedge)
  • Experience with cloud ID services, Okta / DUO and other MFA/SSO providers
  • Addigy/Jamf/Intune or a comparable MDM
  • Video-conferencing/AV experience
  • PowerShell amp; Scripting
  • VoIP Support amp; Management

Benefits

Compensation amp; benefits

  • Generous salary, above-average pay ($80K-$100K dependent on experience)
  • Cadillac healthcare: Anthem Blue Cross Gold Plan (Pr

Job Specification

Job Rewards and Benefits

Pliancy

Information Technology and Services - California, United States
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