Strategic Partnership Manager
Journey, United States
Job Description
About Journey
Journey is the leading mental health solution for modern companies. Rooted in live group learning, peer support and proactive health, Journey provides the most engaging, cost-effective way to reduce turnover, tackle burnout, and help employees live happier, healthier lives.
We work with care and intention to create a company with the following environment:
- Safe amp; Caring. We are an emotionally safe environment where you can show up authentically and bring your whole self to work. You are safe to take risks, be vulnerable, be silly, and make mistakes.
- Transparent. We trust you and our business information is shared openly. Similarly, we expect you to be upfront and candid, and say it like it is. Through open, compassionate feedback, we can grow as individuals and as a team.
- Ownership amp; Initiative. Do as you say. Hold yourself and others accountable. Through this, we will achieve our goals and our mission.
- Growth-Oriented. Never stop learning and improving. We believe in continuous growth and we will do our part to help you both personally and professionally.
- Fun. We have fun together and don’t take ourselves too seriously. Life is short so let’s enjoy the journey together! ;)
- Customer-Obsessed. We care deeply about our clients, we intently listen to their needs and do all we can to exceed their expectations so they may live happier, healthier lives.
Requirements
Who you are
Partnerships play an important role in the digital health space and are critical to our success at Journey. Brokers and consultants must have intimate knowledge of Journey’s solutions, and wellness platforms provide the ability to expand our reach and impact. As the Strategic Partnership Manager, your primary responsibility will be identifying and nurturing key relationships within consultancies and brokerages to drive opportunities and revenue for the sales team. You will also look to build partnerships with like-minded organizations including EAPs and wellness platforms. We're looking for a dynamic, accomplished professional with previous success working with brokers and consultants to help build and optimize these valuable business relationships.
In the role of Strategic Partnership Manager you will:
- Manage consultant and broker relationships to generate opportunities
- Educate consultants on Journey's products and capabilities
- Nourish existing relationships and stay consistently visible with our consultant partners and practice leads within each firm
- Develop a deep understanding of consultant and client needs, motivations and implications for Journey
- Work with marketing to develop a consultant and broker engagement and communications strategy
- Educate the internal team on consultant house details, offerings, platforms, and preferences to create mutually successful relationships
- Arbitrate and resolve any conflict or challenges brought to you by our consultant partners
- Attend consultant-oriented conferences and events throughout the year
- Address all consultant marketing qualified leads
- Provide analytics and reporting around consultant engagement and activity within your houses
- Interface closely with the Client Success and Product teams to ensure successful implementation of partnerships
- Provide frequent updates to leadership on revenue opportunities, market feedback, contact activity, and opportunities to help us learn and develop additional partner needs
- Build partnerships with EAPs, wellness platforms, and other like-minded organizations to expand our reach and impact
Qualifications
- Bachelor's Degree in Public Health, Business, Communications or equivalent
- 5-7 years of experience working with consultants, brokers, and partners in a similar capacity at a health and wellness company
- Experience at a startup
- Consistent over achievement in quota and revenue goals
- Self-motivated and self-driven to achieve results
- Excellent communication, relationship, presentation and time management skills
Benefits
- Medical, Dental amp; Vision Insurance. Journey contributes to a portion of the medical insurance premium, provided through Aetna.
- Vacation Days. Team members receive 3 weeks of paid vacation and unlimited unpaid personal days off.
- Wisdom Money. Team members receive $1,000 per year to spend on personal development activities, such as meditation classes and retreats, as they see fit.
- Complimentary Journey Classes amp; Courses. Team members can participat