Business Operations Project Manager

Business Operations Project Manager
Aduro, United States

Experience
1 Year
Salary
0 - 0
Job Type
Job Shift
Job Category
Traveling
No
Career Level
Telecommute
No
Qualification
Bachelor's Degree
Total Vacancies
1 Job
Posted on
Mar 19, 2021
Last Date
Apr 19, 2021
Location(s)

Job Description

The Business Operations Project Manager directly interfaces with clients and works with our client experience and sales teams to implement our platform, web, mobile, coaching and Wellmetrics services. This individual will use consultative approaches and best practices in working with clients to assess their current health and productivity program goals and/or requirements, develop a custom strategy and then manage resources to implement the appropriate products and services. To be successful in this role the Business Operations Project Manager will bring exceptional organization, communication, and coordination skills to masterfully move challenging and complex projects to completion.

Who We Are

Aduro is a Human Performance company, existing at the intersection of well-being and performance. We unlock human potential in the workplace by providing expert coaching, interactive content, meaningful incentives and personalized insights in a fun, inspiring way. This helps to ignite cultures, create inclusivity, and build social connections that promote growth and flourishing of people in life and work.


Responsibilities
  • Lead and monitor the sales to service hand-off and implementation process
  • Follow PMI standards to manage projects through the project lifecycles of initiation, planning, execution and closure
  • Manage tasks and deliverables according to contract specifications for on-time delivery
  • Partner and collaborate with key stakeholders to implement Aduro’s products and services in alignment with contractual commitments; support issue resolution as needed
  • Skillfully leverage project management tools to guide on time client decision making in alignment with product specifications and capabilities
  • Develop strategies that align business needs, product offerings, and industry best practices
  • Ensure best practices are implemented, followed, and decisions are well documented throughout the project timeline
  • Inform and implement improvements and automations to processes to scale project management capabilities
  • Serve as the subject matter expert for our platform, web, mobile services
  • Facilitate UAT (User Acceptance Testing) with the clients
  • Contribute to and maintain Business Operations information systems, tools, and encourage organizational adoption
  • Manage risk, escalate issues as appropriate
  • Regular and predictable attendance
  • Other tasks as assigned

Requirements

  • 3+ years of proven experience implementing and working with SaaS Platforms
  • 4-6 years of large-scale project management experience or Bachelor’s degree in a related field
  • Demonstrated expertise in strategic planning, executing, and delivering projects on time and on budget, both client and/or companywide
  • Ability to translate technical requirements to a non-technical audience
  • Impeccable attention to detail and follow through
  • Outstanding interpersonal skills, including strong communication skills; verbal, written, one on one, and in front executive audiences
  • Ability to multi-task and perform effectively under pressure in a team environment
  • Critical thinking, ability to challenge others and drive productivity, while maintaining strong business relationships
  • Demonstrated ability with Microsoft Office Suite
  • Proficiency with an array project management tools
  • Certified Project Management Professional (PMP) is preferred
  • Previous experience in a health-oriented or wellness industry is preferred
  • Ability to travel within the US as needed, re-evaluated regularly and in accordance with WHO and CDC recommendations

Benefits

Aduro offers a comprehensive suite of benefits including medical, dental, vision, short- and long-term disability, 401k plans with company match, life insurance, student loan repayment support and discounted pet insurance. We also believe that work/life balance is important and have a flexible vacation policy for full time team members.

Location. Our beautiful office is situated in the heart of Redmond’s vibrant downtown retail district. Within blocks, you can grab coffee or pop into one of many restaurants around the corner. Our office was custom designed with an outdoor patio that gets plenty of use in the warmer months (including a Bocce ball court which we utilize during the summer for a company-wide tournament).

Community. We are avid Zoom collaborators until we can be together again in our office space. Our community fosters collaboration, so be ready to converse and let ideas percolate! Aduro believes diversity is a necessary element to our success as a business. We are committed to building a community that represents and celebrates a variety of backgrounds, perspectives and skills; we wa

Job Specification

Job Rewards and Benefits

Aduro

Information Technology and Services - Redmond, United States
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