Senior Product Manager - Meaningful Measures

Senior Product Manager - Meaningful Measures
Ontrak, Inc., United States

Experience
1 Year
Salary
0 - 0
Job Type
Job Shift
Job Category
Traveling
No
Career Level
Telecommute
Qualification
Bachelor's Degree
Total Vacancies
1 Job
Posted on
Mar 21, 2021
Last Date
Apr 21, 2021
Location(s)

Job Description

What is Ontrak?

Ontrak’s mission is to Improve the health and save the lives of millions of people, and we fulfill this mission by working with national health plans, Fortune 500 employers and consumers to deliver world-class prevention, behavioral health and chronic condition programs via digital and telehealth products that are global in reach.

Ontrak is one of the fastest-growing companies in the Digital Health landscape (350%+ in 2020), and as a public company, has the financial backing and enterprise reach to continue this growth in order to transform millions of lives over the coming 3-5 years.

Ontrak’s value proposition to our health plan customers is reducing the high medical costs of unaddressed behavioral health, as well as delivering on Clinical Outcomes. In 2021, Ontrak is investing significantly in our commitment to evidence-based programs that lead to clinical outcomes, and therefore seeking an exceptional Senior Product Manager candidate to lead the meaningful measures product initiative across all measures in 2021 and beyond.

Who You Are

Meaningful Measures is Ontrak’s initiative dedicated to instrumentation and reporting of the clinical and behavioral drivers of outcomes for customers and internal evaluation. The metrics under development are used to measure clinical efficacy of Ontrak interventions, and are also shared with health plan customers to help identify how their member populations are engaging and responding to Ontrak, and key intermediate outcome measures related to treatment effect of the program. These measures form a narrative to support the hypotheses that addressing behavioral health needs improves specific patient-level clinical, experience, utilization, and cost outcomes. These metrics are the proof points that support the work we do and describe the value we bring to customers and changes members lives.

Ontrak is seeking a mission-driven Senior Product Manager to lead our Meaningful Measures product team. In this key role, you will be responsible for the discovery, definition, and development of clinical and operational metrics that offer new insights to our customers and internal stakeholders. Accountable for the adoption of new measures, you will partner closely with related product teams to train and deploy the measures and ensure data integrity.

If you thrive in an environment that is both fast-paced enough to meet the demands of the market, while also thoughtful enough to ensure all Ontrak digital products are nothing less than compelling for customers and end-users alike, then Ontrak may be the perfect fit for the next step in your career.

Responsibilities

  • Own the discovery process, roadmap, product delivery, adoption, and reporting of a core set and expanding suite of measures that offer proof points of clinical and operational drivers of outcomes for both customers and internal teams.
  • Create effective data narratives and business intelligence reports on the metrics.
  • Serve as Product Owner for the dedicated Meaningful Measures team, including PowerBI engineers.
  • Develop solutions that balance member and customer needs, clinical strategy, business constraints and technical considerations across different digital and non-digital surfaces (mobile, web, telehealth, in-person, special device, etc).
  • Quickly develop strong and effective relationships with colleagues across internal teams: engineering, marketing, medical economics, clinical, marketing, sales, external customers, and senior management.
  • Collaborate with internal teams, end-users and customers to drive shared vision for Meaningful Measures.
  • Enable the team to innovate, ask questions, learn quickly and deliver exceptional results.
  • Travel domestically as needed (Ontrak is not currently doing business travel due to COVID-19)

Requirements

  • Bachelor’s Degree in the social sciences, public health, or other relevant degree
  • 5+ years of Product Management Experience.
  • Experience with clinical outcomes research and measurement.
  • Experience developing clinical business intelligence products and technologies from start to finish.
  • Expertise and a track record of capturing, reviewing and using quantitative and qualitative user-level data to inform product priorities and process.
  • Demonstrable experience in the discovery and idea validation process.
  • Deep experience with executing against time-sensitive release schedules tied to specific user-level results (clinical and engagement)
  • Strong people/relationship skills, experience understanding team dynamics, concerns, and generally high EQ.
  • Excellent critical thinking skills. Consider the product holistically and reconcile user needs with business objectives in formulating product solutions to achieve the prod

Job Specification

Job Rewards and Benefits

Ontrak, Inc.

Information Technology and Services - California, United States
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