Senior Product Manager - Prevention
Ontrak, Inc., United States
Job Description
What is Ontrak?
Ontrak’s mission is to Improve the health and save the lives of millions of people, and we fulfill this mission by working with national health plans, Fortune 500 employers and consumers to deliver world-class prevention, behavioral health and chronic condition programs via digital and telehealth products that are global in reach.
Ontrak is one of the fastest-growing companies in the Digital Health landscape (350%+ in 2020), and as a public company, has the financial backing and enterprise reach to continue this growth in order to transform millions of lives over the coming 3-5 years.
In 2021, Ontrak is investing significantly in mobile-first technology and behavioral health/lifestyle change programs expansion, and therefore is seeking exceptional candidates in Product Management, UX/UI Design and health content product marketing to join Ontrak at this exciting time of transformation!
Who you Are:
Ontrak has recently acquired LifeDojo.com (the CEO has joined Ontrak as SVP Product), and with this, Ontrak plans expand capabilities in order to offer world-class prevention and behavioral health programs in ways that leverages LifeDojo’s technology as well as Ontrak’s existing telehealth solutions.
Ontrak is seeking a mission-driven Senior Product Manager to lead our Prevention product team. In this key role, you will build and enhance both digital health, mobile-first prevention behavior change solutions as well as telehealth products that expand Ontrak’s current high acuity behavioral health programs. You will lead product discovery and definition, creating and delivering successful business and product strategies from whiteboard to market scale. Your will live in a highly collaborative, delivery-focused team environment and will be equally at home interviewing a member, collaborating with clinical teams, working with UX/UI to design and test prototypes, and clearly articulating business value to both internal and external stakeholders.
If you thrive in an environment that is both fast-paced enough to meet the demands of the market, while also thoughtful enough to ensure all Ontrak digital products are nothing less than compelling for customers and end-users alike, then Ontrak may be the perfect fit for the next step in your career.
Responsibilities:
- Own the discovery process, roadmap, and product delivery for a core set and expanding suite of digital health and telehealth modality prevention programs that drive both behavioral change outcomes and greater engagement in behavioral health digital health and telehealth programs.
- Develop solutions that balance member and customer needs, clinical strategy, business constraints and technical considerations across different digital and non-digital surfaces (mobile, web, telehealth, in-person, special device, etc).
- Quickly develop strong and effective relationships with colleagues across internal teams: engineering, marketing, clinical, marketing, sales, external customers, and senior management.
- Collaborate with internal teams, end-users and customers to drive shared vision for the behavioral health product and programs.
- Enable the team to innovate, ask questions, learn quickly and delivery exceptional results.
Travel domestically as needed (Ontrak is not currently doing business travel due to COVID-19)
Requirements
Required Experience:
- 5+ years of Product Management Experience.
- Experience developing desktop or mobile products and technologies from start to finish.
- Expertise and a track record of capturing, reviewing and using quantitative and qualitative user-level data to inform product priorities and process.
- Demonstrable experience in the discovery and idea validation process.
- Deep experience with executing against time-sensitive release schedules tied to specific user-level results (clinical and engagement)
Preferred Experience:
- Startup experience, or experience designing great products on tight timelines and/or with budgetary constraints
- Experience synthesizing user data and research into actionable insights and product implications
- Experience designing health-related and/or behavior change products for healthcare, employer or consumer end-users
- Experience in digital health a big plus.
Required Skills:
- Strong people/relationship skills, experience understanding team dynamics, concerns, and generally high EQ.
- Excellent critical thinking skills. Consider the product holistically and reconcile user needs with business objectives in formulating product solutions to achieve the product vision.
- Passion for creating an exceptional user experience.
- Excellent written and oral communication skills
- Excellent o