Position Purpose:
The server is responsible for receiving and expediting food and beverage orders and assisting guests in order to create a satisfying and luxurious dining experience.
Responsibilities/Duties/Functions/Tasks:
- Set up dining area and server stations before each shift
- Stay informed of daily menu updates, seasonal products and local food offerings
- Set tables prior to guest arrival with appropriate utensils, condiments etc.
- Restock all stations
- Greet and introduce oneself to guests in designated sections in timely manner
- Describe and recommend wines and specialty beverages to guests
- Check identification for guests to verify age requirements for purchase of alcoholic drinks
- Communicate with guests in a poised and professional manner
- Receive food and beverage orders at assigned tables, offering assistance and section recommendations, as necessary
- Check in with guests consistently to ensure satisfaction
- Serve water, coffee and tea to guests
- Deliver bread and water to tables
- Prepare cocktails as ordered and deliver to guests or bartender
- Run food from kitchen, as needed
- Complete all side work and daily cleaning tasks in checklist binder
- Adhere to cleaning duties required at end of shift
- Remove dishes and glasses from tables and take to kitchen during meals
- Present checks on each table, collect payments and cash guest out correctly
- Complete and produce accurate check-outs at the end of each shift
- Allocate tips to all support staff per AIDR expectations
- Report all issues in the dining area to restaurant management team
- Maintain the cleanliness of the service area
- Attend all mandatory training and meetings
- Other duties, as assigned
- Maintain positive and helpful attitude with all guests and Inns of Aurora employees
- Maintain a professional demeanor and adhere to proper dress policy, as defined in the IOA handbook
- Follow guidelines and expectations as stated in the employee handbook
- Other duties, as assigned
Requirements
- Excellent verbal communication skills
- Ability to maintain neat, professional and clean appearance and practices
- Ability to work while standing for long periods of time
- Ability to work in a team environment with other servers, host, bartenders, chefs and other Inns of Aurora employees
- Ability to adhere to proper food regulation standards and health and safety standards
- High level of professionalism and passion for the industry
- Ability to maintain calm and collected demeanor under and fast-paced working conditions
- Ability to work efficiently on a team with other servers, chefs, and all other Inns of Aurora team members
- Flexibility with scheduling
PREFERENCES
- Previous serving or fine-dining serving experience
- Knowledge and understanding of workplace safety procedures
- Local wine, food and fine-dining knowledge
Benefits
We are proud to offer outstanding benefits to all of our employees.
Full-time employees, those working 30 hours per week or more on average, are offered competitive medical and dental benefits, as well as generous paid time off packages.
Full-time and part-time employees are eligible to participate in our 401K program and supplementary benefits.
We are particularly proud to offer all of our employees a highly competitive employee discount at all of our lodging and dining properties.