Medallia’s mission is to help companies win through customer experience. The world’s best-loved brands trust Medallia’s Experience Cloud, which embeds the pulse of the customer in an organization and empowers employees with the real-time customer data, insights, and tools they need to make every experience great. Named a leader in the most recent Forrester Wave and ranked in the 2018 Forbes Cloud 100 list, Medallia is growing quickly, with a global footprint that spans Silicon Valley, Austin, New York, Washington DC, London, Paris, Sydney, Buenos Aires, Tel Aviv, and Prague. Here, we value people for each of the aspects that make them whole. We believe that people should not be defined only by a job titlenobody is "just an engineer" or "just a salesperson." We are each partners, parents, children, siblings, friends, and former classmates. We have different backgrounds and we celebrate different cultures. And, just like our product, we honor each of the experiences that build our people.
At Medallia we hire the whole person, not just a part of them.RESPONSIBILITIES
- Enhance the tools and systems that manages the customer lifecycle in Strikedeck
- Build applications to connect to various third-party systems
- Create Restful Web Services
- Take ownership for deployment of our SaaS products to clients
- Demonstrate strong software engineering fundamentals
- Have good working knowledge of implementing all the software development life cycle methods like requirement gathering from the client, designing a solution based on the requirements, development and testing, and following various CI CD tools like Jenkins, chef to deploy the complete tested code
- Frame designs and select technologies to match business requirements
- Design and build new features that allow Strikedeck to easily scale. Drive the technical roadmap and definition and help the team prioritize and plan
- Incorporate best development practices and habits
- Collaborate with product and design teams to build innovative new features and integrations for the Strikedeck CS platform
- Working closely with Product and Site Reliability Engineering teamsboth local and remoteto identify and eliminate points of friction
- Provide technical implementation for our projects and assist in scoping solutions with clients
QUALIFICATIONS
- Must be a US Citizen or Permanent Resident (GC Holder)
- Computer Science Degree, Engineering, or a related field/degree preferred
- 3+ years experience with Java/Javascript
- Good understanding of databases will be a plus- MongoDB
At Medallia, we don’t just accept differencewe celebrate it and recognize the value it brings to our customers and employees. Medallia is proud to be an equal opportunity workplace and is an affirmative action employer. Equal opportunity and consideration are afforded to all qualified applicants and employees. We won't unlawfully discriminate on the basis of gender identity or expression, race, ethnicity, religion, national origin, age, sex, marital status, physical or mental disability, Veteran status, sexual orientation, and any other category protected by law.We also consider all qualified applicants regardless of criminal histories, consistent with legal requirements.
Medallia is committed to working with and providing reasonable accommodation to applicants with disabilities in accordance with the American Disabilities Act and local disability laws.
For information regarding how Medallia collects and uses personal information, please review our Privacy Policies.