Seasoned Collector - To 25/hr - Chicago, IL - Job # 2108

Seasoned Collector - To 25/hr - Chicago, IL - Job # 2108
The Symicor Group, United States

Experience
1 Year
Salary
0 - 0
Job Type
Job Shift
Job Category
Traveling
No
Career Level
Telecommute
No
Qualification
Bachelor's Degree
Total Vacancies
1 Job
Posted on
Mar 24, 2021
Last Date
Apr 24, 2021
Location(s)

Job Description

The Position

Our client is seeking to fill a Seasoned Collector role in the greater Chicago, IL market. The position is responsible for providing excellent customer service regarding collection issues, request customer refunds, request, and review account adjustments, resolve client discrepancies, and short payments.

The opportunity has a generous salary of up to $25/hr. (This is not a remote position).

Collector responsibilities include:

  • Deescalating issues and disputes internally and externally.
  • Able to complete tasks and lead a team in a fast-paced environment.
  • Independently lead team meetings with customers and sales.
  • Completion of projects in a timely manner as outlined.
  • Participating in data maintenance and projects as needed.
  • Setting and monitoring monthly KPI’s.
  • Providing weekly updates to the Manager.
  • Training team members on daily tasks.
  • Monitoring and ensuring goals are met.
  • Partnering with Management to improve collections.
  • Responsible for monitoring, managing, and maintaining assigned accounts.
  • Accountable for reducing delinquency of assigned accounts.
  • Establishing and maintaining strong customer relationships.
  • Make collection calls and send correspondence in a fast-paced, goal-oriented collections department.
  • Initiating repossession proceedings or disconnect service.

Requirements

Who Are You?

You’re someone who wants to influence your own development. You’re looking for an opportunity where you can pursue your interests and your passion. Where a job title is not considered the final definition of who you are, but merely the starting point for your future.

You also bring the following skills and experience:

  • Five or more years of collections experience including interaction with a large customer base.
  • Three or more years of leadership experience.
  • Five or more years’ experience managing a team.
  • Full cycle AR (Quote to Cash) experience a plus.
  • Knowledge of Billing and Collections procedures.
  • Accounts Receivable knowledge/experience.
  • Strong attention to detail, goal-oriented.
  • Excellent written and verbal communication abilities.
  • Ability to prioritize and manage multiple responsibilities.
  • ERP and Microsoft (Outlook, Excel, Word) experience.
  • Ability to work independently and to adapt to a changing environment.
  • Self-disciplined and capable of identifying and completing critical tasks independently and with a sense of urgency.
  • Patience and ability to manage stress.
  • Trustworthy and dependable, must be in the office during designated hours.
  • Problem-solving skills.

Benefits

The opportunity has a generous salary of up to $25/hr. (This is not a remote position).

Job Specification

Job Rewards and Benefits

The Symicor Group

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