Operations Reporting Specialist
Vatica Health, United States

The Operations Reporting Specialist will develop and provide reporting and data analysis as well as perform other tasks/projects as directed to assist leadership in managing day-to-day operations. This role supports the company's Provider Engagement, Member Engagement, amp; Clinical Operations teams. The Operations Reporting Specialist will become a subject matter expert in the key data and metrics of the areas supported and will compile and evaluate appropriate data to help the departments maintain uninterrupted, productive, and efficient operations.

Responsibilities:

• Provide dedicated, timely support in a professional, consistent, and organized manner.
• Use Excel and/or other business intelligence/reporting tools to compile and aggregate applicable data from multiple sources, perform relevant calculations and basic analysis, and provide relevant reporting and related insights.
• Develop processes for cross-functional communications pertaining to new report requests, enhancements to existing reports, development of new systems features and process improvements.
• Collaborate with Analytics team to procure reports in a timely manner. Perform quality assurance reviews to ensure data accuracy and reliability.

• Develop, manage, and maintain daily, weekly, and monthly reporting, as requested
• Maintain list of feature enhancements to improve/optimize depth and scope of reporting
• Inform Provider Engagement, Member Engagement and Clinical Operations teams of enhancements which can provide greater visibility into operating performance
• Develop mechanisms for ongoing, proactive communication of progress on report requests and/or assigned projects.
• Immediately escalate all barriers which may impede timely delivery of report requests and/or assigned projects.
• Work with all stakeholders to prioritize requests; escalate to Leadership when conflicts arise.
• Other duties related to reporting, as assigned

Requirements

• Experience in managed care or other healthcare setting
• 3 - 5 years’ experience working in an operations support or reporting role
• Strong Microsoft Office skills, with expert-level experience in Excel
• Proficient in Salesforce CRM and Salesforce reporting
• Detail-oriented with the ability to translate data into meaningful, actionable information that informs decision-making
• Significant degree of flexibility and agility; ability to quickly understand and assess a request and react confidently
• Excellent verbal and written communications skills with the ability to communicate with stakeholders at all levels
• Ability to manage changing priorities, and ambiguity, with ease
• Self-motivated, self-starter. Ability to autonomously manage time, tight deadlines, and escalate, as appropriate
• Ability and willingness to continuously learn on the job

Desired Skills

• Experience creating reports in a wide variety of Business Intelligence tools (Tableau, Power BI etc
• Experience working with large datasets

Benefits

WORKING AT VATICA HEALTH ADVANTAGES

Prosperity

• Competitive salary based on your experience and skills we believe the top talent deserves the top dollar
• Bonus Potential (based on role and is discretionary) if you go above and beyond, you should be rewarded
• 401k plans we want to empower you to prepare for your future
• Room for growth and advancement- we love our employees and want to develop within

Good Health

• Comprehensive Medical, Dental, and Vision insurance plans
• Tax-free Dependent Care Account
• Life insurance, short-term, and long-term disability

Happiness

• Excellent PTO policy (everyone deserves a vacation now and then)
• Great work-life balance environment- We believe family comes first!
• Strong supportive teams- There is always a helping hand when you need it

Areyouuptothechallenge?Whatareyouwaitingfor?Applytoday!

Job Rewards and Benefits