Functional Specialist Advisor Level 3 (NCE)
TechFlow, Inc, United States
Job Description
Are you looking for a place to invest in your future? Then consider a job at TechFlow where we provide opportunities for individuals to explore, learn and develop their careers while being part of an exciting team of professionals.
Here are some experiences you may have at TechFlow:
- Work with best-of-breed technologies
- Have fun while being part of a professional team
- Work in a challenging and dynamic environment
- Work in a supportive learning atmosphere where opportunities for training and advancement are provided.
TechFlow requires a Functional Specialist Advisor Level 3 (NCE)Database Administrator to support the CIO-T/TF/TFIC Integration Division, Demand Services Branch working in a cloud-based, DEVOPS environment. The Functional Specialist Advisor will join our Infrastructure Team and be responsible for managing the databases behind our web inventory as well as the databases behind our business analytics tool Matomo (formerly PWIK). The Functional Specialist Advisor shall provide support for the CIO-T/TF/TFIC Integration Design Branch.
Key Responsibilities:- Manage the development and documentation of system: Architectural, Planning, Configuration, Issue Mitigation, Standardization of IT/OPS Processes / Procedures and integration of Best Practices.
- Deploy monthly security patches and updates
- Perform daily application updates and maintenance functions.
- Manage Amazon Web Service Cloud environments leveraging services such as VPC, EC2, RDS, Lambda, S3, Cloud Formation, CloudWatch, IAM, etc.
- Participate in the architecture development and design of AWS cloud migrations.
- Provide continual improvement recommendations for engineering and administration of cloud structure, processes, and practices.
- Provide Tier 1 and Tier 2 problem identification, diagnosis and resolution of problems. Provide support for the escalation and communication of status to agency management and internal customers.
- Provide support to IT systems including day-to-day operations, monitoring, and problem resolution for all cloud and non-cloud devices within TF’s operation.
- Manage IT system infrastructure and processes related to these systems.
- Provide support for implementation, troubleshooting and maintenance of IT systems.
- Maintain and create cloud compute instances, storage, and other cloud services.
- Provide systems administration functions for Amazon Web Services (AWS).
- Collaborate across a diverse team of statisticians and data analysts.
- Work with various stakeholders to develop business questions and identify the data necessary to analyze to answer those questions.
- Develop strategies for performance metrics to assess Business Analytics maturity level.
- Facilitate meaningful interaction between NGA and their customers to help them understand statistical analysis results and refines data sets to answer specific business questions.
- Assist with the implementation of statistical analysis process improvements of existing Business Analytics customers.
- Assist in the development of the Business Analytics strategy and framework to include training and guidance relating to the statistical analysis tools included in the Enterprise Business Analytics toolkit.
- Responsible for setting up the connections to move data in, out, and in-between data stores.
- Manage, monitor, maintain, backup, restore and deploy MySQL databases in Amazon Web Services (RDS).
Requirements
- Bachelor’s degree in System Engineering, Computer Science, or STEM-related degree Or equivalent years of work-related experience in the information technology field.
- Demonstrate experience supporting programs in federal government given the nuances in the approach to DEVOPS, as well as experience/exposure to web analytics tools such as Matomo, Pwik, DAP, and/or Google Analytics.
- Must possess experience with MySQL database management.
- Demonstrated experience leading and/or managing system engineering projects that require cloud transitions and mitigation.
- Demonstrated experience deploying, managing, and operating scalable, highly available, and fault-tolerant systems on Amazon Web Services (AWS) and IC cloud architectures.
- Demonstrated experience developing, designing and documenting system architecture and selecting accurate AWS components to implement that architecture.
- Active TS/SCI clearance required
- Minimum 7 years of systems engineering program management and/or senior leadership experience within the IC.
- Minimum of 3 years of reporting and communicating system engineering program progress to senior leaders.
- Minimum of 1 year experience using commercial off the shelf (COTS)