We are looking for a dynamic and energetic solutions engineer to help us develop, pilot and launch our products to ensure they are exceeding the needs of the market and demands of our customers. As a key interface between customers and Evolv’s engineering and sales teams, and often the onsite lead, our solutions engineers play a critical role in ensuring that our products are successful. As an expert in all aspects of our current and emerging products, you will be responsible for transitioning products from development to deployment, supporting launch activities, providing expertise in product applications, defining customer solutions, and gathering feedback. You will work collaboratively with the rest of the Evolv team to provide support for pilots, trials, trade shows and events, early installations and deployments, collecting data and providing critical feedback to our engineering and product managers. As a mission-driven company, we are looking for a representative who shares our passion for making a real difference in society saving lives and increasing quality of life wherever people gather.
Key responsibilities include:
Requirements
You have at least five to seven years of experience in a customer facing technical role including applications, solutions or sales support, and enjoy building long-lasting relationships with customers. You have strong customer relationship skills, which enable you to understand customers’ needs and objectives and translate them into product-based solutions. You have a strong technical background, with the ability to discuss technical issues and identify solutions that meet customer requirements. You have the ability to work independently, have a track record of strong decision making, and experience launching new hardware-based products in a high paced, high impact environment. In addition, you can also demonstrate the following:
Benefits
If you want to solve one of the most difficult issues of our time and save lives doing it, you want to work at Evolv. We are passionate, knowing that what we do and how we do it can affect life or death situations for our customers. At Evolv, you will have unparalleled exposure to all aspects of our business, working with a talented team of engineers and product innovators who share our vision for a safer world. If you are inspired by making the world a safer place, Evolv will be a great fit.