Systems Administrator
AMMEX Corporation, United States
Job Description
AMMEX is a rapidly growing global distributor of disposable gloves and personal protection equipment and we are looking for an enthusiastic Systems Engineer to join our team and work with our Global IT staff in the US and the Philippines. As an integral part of the IT department, the successful candidate will provide our internal teams with the tech tools and support they need to be successful in their own roles, and ultimately contribute to the overall success and efficiency of our business. This position will troubleshoot computer problems, determine source, and advise on appropriate action. This position will also be responsible for onsite service and remote support for staff.
Essential Job Functions:
- Performs and/or oversees software and application installation and upgrades for workstations and servers.
- Configures and administers Office365 platform including but not limited to Teams, Exchange, OneDrive, SharePoint, etc.
- Administers end-user workstations and supports end-user activities utilizing TCP/IP on a primarily Microsoft Windows-based local area network (LAN).
- Investigates user problems and identifies their source; determines possible solutions; tests and implements solutions.
- Installs, configures, and maintains personal computers, Windows networks, workstations, file servers, network cabling, and other related equipment, devices and systems; adds or upgrades and configures disk drives, printers and related equipment.
- Troubleshoots networks, systems, and applications to identify and correct malfunctions and other operational difficulties.
- Develops and conducts various training and instructions for system users on operating systems and other applications; assists users in maximizing use of networks and computing systems.
- Maintains confidentiality with regard to the information being processed, stored or accessed by the end-users on the network.
- Assists personnel of other departments as a computer resource.
- Provides computer orientation to new and existing company staff.
- Other duties and projects as assigned.
Requirements
- College degree in Computer Science, Information Systems, or a related field.
- 3-5 years of computer building experience.
- 1-2 years of customer support experience preferred.
- Ability to communicate technical information to nontechnical personnel.
- Ability to install, configure and maintain personal computers, networks and related hardware and software.
- Knowledge of computer and/or network security systems, applications, procedures, and techniques.
- Ability to identify and resolve computer system malfunctions and operations problems.
- Skill in organizing resources and establishing priorities.
- Fluency in English with excellent verbal and written communication skills.
- Ability to learn and support new systems and applications.
- Microsoft Certifications, A+, CCNA strongly preferred.
- Ability to travel as needed. (Local travel only).
- Work onsite office hours within Monday Friday 8:00 am 5:00 pm PST.
- Physical requirements:
- Stooping, bending, kneeling, crouching, Reaching, standing, and walking. Exerting up to 50 pounds of force occasionally, and/or up to 30 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.
- Adherence to our core AMMEX values:
- Aim High and Deliver
- Adapt
- Be a Partner
- Be an Owner
- Grow and Improve
- Simplicity
Benefits
AMMEX offers a comprehensive and competitive total package that includes the following:
Self-manage PTO for vacation, sick and other time off needs
100% company-paid premiums for employees, and employee-paid premiums for dependents for:
- Medical
- Dental
- Vision
Company-paid life insurance for employees
SIMPLE IRA Retirement Plan with quarterly matching up to 3% of deferred wages to the IRS maximum
Generous annual bonus program
3-week paid sabbatical after every 5 years of employment (to be used after achieving 5 years, 10 years, 15 years, etc.)